System Administrator

• Aug 2021 - Present

Mobility System Administrator

• May 2021 - Aug 2021

consolidated IT Specialist

• Feb 2020 - May 2021

Providing a centralized Enterprise level 3-Tier tech support for end user, PC and server systems, network devices such as routers and switches, printers and projection systems, and peripheral component support. We have experience in supporting 24/7 three tier operational support environments in support of large scale networks providing the following: Systems monitoring and Configuration Problem Diagnostics and Resolution System Configuration Backup System Patch… Show more Providing a centralized Enterprise level 3-Tier tech support for end user, PC and server systems, network devices such as routers and switches, printers and projection systems, and peripheral component support. We have experience in supporting 24/7 three tier operational support environments in support of large scale networks providing the following: Systems monitoring and Configuration Problem Diagnostics and Resolution System Configuration Backup System Patch Updates Installs/Moves/Adds/Changes Project Management, Reporting, and Tracking We ensure system updates for Microsoft Windows machines through Microsoft System Center Configuration Manager (SCCM) or Windows Server Update Services (WSUS) as appropriate. We support the patch management system that will be configured to provide updates for all computer systems to include Windows, Lynix, UNIX, and MAC. We bring the capabilities and experience to accurately track and coordinate site maintenance, outages, and various events. These items are tracked through ticketing systems such as Remedy Action Request System (RARS) and other tracking methods to include “home grown” systems. Show less Providing a centralized Enterprise level 3-Tier tech support for end user, PC and server systems, network devices such as routers and switches, printers and projection systems, and peripheral component support. We have experience in supporting 24/7 three tier operational support environments in support of large scale networks providing the following: Systems monitoring and Configuration Problem Diagnostics and Resolution System Configuration Backup System Patch… Show more Providing a centralized Enterprise level 3-Tier tech support for end user, PC and server systems, network devices such as routers and switches, printers and projection systems, and peripheral component support. We have experience in supporting 24/7 three tier operational support environments in support of large scale networks providing the following: Systems monitoring and Configuration Problem Diagnostics and Resolution System Configuration Backup System Patch Updates Installs/Moves/Adds/Changes Project Management, Reporting, and Tracking We ensure system updates for Microsoft Windows machines through Microsoft System Center Configuration Manager (SCCM) or Windows Server Update Services (WSUS) as appropriate. We support the patch management system that will be configured to provide updates for all computer systems to include Windows, Lynix, UNIX, and MAC. We bring the capabilities and experience to accurately track and coordinate site maintenance, outages, and various events. These items are tracked through ticketing systems such as Remedy Action Request System (RARS) and other tracking methods to include “home grown” systems. Show less

IT Specialist

• Mar 2015 - Mar 2020

Manages all phases of administrative and business management activities in the areas of financial management, administrative management, human resources management, and procurement. Participates in budget formulation and administration processes including monitoring funds and preparing budget reports; reviewing requests for personnel actions. Applied project management principles to assigned projects; gathering and developing requirements related to new or time-sensitive… Show more Manages all phases of administrative and business management activities in the areas of financial management, administrative management, human resources management, and procurement. Participates in budget formulation and administration processes including monitoring funds and preparing budget reports; reviewing requests for personnel actions. Applied project management principles to assigned projects; gathering and developing requirements related to new or time-sensitive programs. • Oversaw help desk functions, managed Tier I teams, overseeing network password resets, and asset management. Oversaw Hardware, and printers for various units. • Participated in activities where Interagency Security Standards (ISC) are implemented for commercial and government facilities. • Oversaw security system architecture infrastructure cabling, associated hardware, and software components • Provided level 1 and 2 technical support for 55000+ users. Ensured quick resolution of user concerns and escalated more complicated issues to helpdesk managers. • Developed organizational units in Active Directory (AD) and managed user security with group policies. • Deactivated and deleted over a thousand objects still active in the domain that leases on them had expired and added over a thousand new computers that their leases were just activated and basic daily functions such as resetting user’s username and passwords and creating new users ID and email accounts. • Possess a comprehensive background in building and disseminating databases spreadsheets designed to record related programmatic data in addition to preparing reports and presentations that accurately convey data trends and associated analysis derived from conducting domestic and global operations.

Personnel Administration Specialist/ Human resource assistant

• Feb 2010 - Mar 2015

Personnel Specialists (PS) maintain financial and service records of military personnel; provide customer service to active and reserve members, retirees and dependents; prepare military personnel and pay transaction documents utilizing current Automatic Data Processing (ADP) systems; process and review for accuracy documents affecting military pay entitlements and deductions and perform related computations; prepare, verify and submit all pay and personnel documents resulting from Absent… Show more Personnel Specialists (PS) maintain financial and service records of military personnel; provide customer service to active and reserve members, retirees and dependents; prepare military personnel and pay transaction documents utilizing current Automatic Data Processing (ADP) systems; process and review for accuracy documents affecting military pay entitlements and deductions and perform related computations; prepare, verify and submit all pay and personnel documents resulting from Absent Without Official Leave (AWOL), Non-Judicial Punishment (NJP), and Courts Martial; counsel personnel regarding permanent change of station, separation entitlements and policies; determine transportation entitlements, prepare orders and arrange transportation, compute travel allowances incurred by military personnel and their dependents; conduct reenlistment and separation counseling, prepare reenlistment and separation documentation; counsel personnel on education and training opportunities; order, prepare advancement worksheets, and administer Navy-wide advancement examinations; prepare routine naval correspondence and administrative naval messages; conduct pre-deployment and indoctrination briefs; maintain Enlisted Distribution Verification Reports (EDVR) and optimal manning posture; monitor accession, contract and quality control reports; initiate security screening for enlistment qualification and special duty assignments; maintain leave and accounting records; prepare military payrolls; process and audit vouchers supporting receipt and expenditures of public funds and ensure accuracy of accounting data; maintain related fiscal records and prepare associated reports and returns; operate shipboard ADP equipment associated with afloat pay delivery systems; and verify, issue, and maintain security of active, reserve, retired and dependent identification cards