Jean Shannonhouse
Case Manger at LA Business Personnel, Inc.- Claim this Profile
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Bio
Experience
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LA Business Personnel, Inc.
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Case Manger
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Aug 2021 - Present
Evaluate rent relief applications for completeness and gather required documents from tenants and landlords to meet company objective of “pay the rent” Manage a large number of cases independently, while also working collaboratively with team of 11 co-workers using phone, e-mail, and Zoom Data-entry regarding ledgers, leases, and household member incomes Link tenants and landlords and guide them through task completion using written/verbal communications and Neighborly Software; process payments through ERAP Evaluate and reviewed over 18 different status using data-entry even fraud cases Evaluate and reviewed over 23 different projects application that were in different status Show less
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Royal Park Hotel
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United States
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Hospitality
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100 - 200 Employee
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Front Desk Representative
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Jul 2017 - Jan 2019
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Education
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Edward Chester Adult Center
General Office Clerical Certificate, High School Diploma