Jean-Patrick Mamet

Head of Growth (Mauritius & East Africa) at The Customer Experience Agency (TCXA)
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Contact Information
us****@****om
(386) 825-5501
Location
Rivière du Rempart, Mauritius, MU
Skills

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Experience

  • The Customer Experience Agency (TCXA)
    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • Head of Growth (Mauritius & East Africa)
      • Dec 2022 - Present

      Our mission is to design total customer experiences that are responsive to the user and the environment, able to shape-shift and renew themselves to remain relevant. We put service at the heart of marketing and customer experience. Named as one of the top 20 global Customer Experience consulting companies in 2020. Clients: The Social Hub, Atlas Hospitality Maroc, Dollar Shave Club, Patagonia, Media Monks, Nike, MUJI, Celine, Jumbo, Air-Up, Mercedes-Benz. Our mission is to design total customer experiences that are responsive to the user and the environment, able to shape-shift and renew themselves to remain relevant. We put service at the heart of marketing and customer experience. Named as one of the top 20 global Customer Experience consulting companies in 2020. Clients: The Social Hub, Atlas Hospitality Maroc, Dollar Shave Club, Patagonia, Media Monks, Nike, MUJI, Celine, Jumbo, Air-Up, Mercedes-Benz.

  • Eleven Studio
    • Animation
    • Marketing & Project Development Consultant
      • Jul 2022 - Present
  • C-Care
    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Service Excellence Manager
      • Mar 2021 - Jun 2022

      Managing the Marketing, Quality and Patient Experience departments at C-Care Wellkin. Managing the Marketing, Quality and Patient Experience departments at C-Care Wellkin.

  • Le Glam Ltd
    • Strategic and Marketing Director
      • Nov 2019 - Jan 2021
  • Tropic Knits Group
    • Marketing Manager
      • Mar 2016 - Jul 2016
  • RACSO Co Ltd
    • United States
    • Construction
    • General Manager
      • Mar 2015 - Feb 2016
  • Floor to Roof Co Ltd
    • General Manager
      • Sep 2014 - Feb 2016
  • TnS Tobacco Co Ltd
    • Operation & Sales Manager
      • Jan 2012 - Sep 2014
  • British American Tobacco
    • Italy
    • Tobacco
    • 1 - 100 Employee
    • Area Manager
      • Jan 2011 - Feb 2012
  • TnS Tobacco Company Ltd
    • Operation & Sales Manager
      • Apr 2009 - Dec 2010
  • New Edge Solutions
    • United States
    • Insurance
    • 1 - 100 Employee
    • Marketing Trainee
      • 2008 - 2008
  • SPhere
    • India
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Marketing Trainee
      • 2007 - 2007

Education

  • ESGCI
    Master, Marketing & International Relations
    2007 - 2008
  • University of West Bohemia Faculty of Economics
    Master 1 (ERASMUS Program), International Management of SMEs
    2006 - 2007
  • Université Paul Valéry - Montpellier III
    Licence, Commerce & Marketing
    2004 - 2005
  • University of Montpellier
    DEUG, Economic & Social Administration
    2002 - 2004

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