Experience

SocialGen

• Australia
• Advertising Services
• 1 - 100 Employee

• Social Selling Consultant - Quality Assurance at SocialGen

  • Jan 2022 - Present

  SocialGen is Asia-Pacific’s leading B2B social selling and B2B marketing consultancy. We are focused on one result: Generating high-value B2B sales opportunities for your business in less time. We create high-value B2B opportunities through tailored and data-driven solutions which include:** Social selling** Content** Influencer marketing** Training** Analyst relations** Digital marketing servicesOur Mission: To assist B2B businesses in navigating a forever changing landscape of professional networking and pipeline generation through insights, advice, and execution.Our history: Since 2014, we’ve completed 1000+ campaigns across APAC, North America, and EMEA. We’ve also created more than 750,000 strategic relationships between senior executives and target decision-makers – leading to millions of dollars of revenue and sales pipeline for our clients.Our Vision: To be a globally recognised and the preferred B2B marketing service provider, offering our clients exceptional service and sustainable growth. Show less

• Social Selling Consultant

  • Aug 2021 - Jan 2022



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Transaction Processing Associate

  • Oct 2013 - Jan 2018

  Trigger Biller – Accenture BPO October 26, 2016 – January 15, 2018 Roles and Responsibilities: To accurately and timely generate the first bill of the customer using various systems (Citrix, FORCE, IRB, Centerview, Remedy). Assigns workload to other team members Assists the team in administrative tasks such as reports, team meetings, presentation, analytics, monitoring of open items, OPEX, Job Aid preparations, and training new associates. Sales Support Associate (Order Entry) / Acting Backup SME – Accenture BPO September 15, 2014 – October 25, 2016 Roles and Responsibilities: Performs high-volume data entry to deliver precise and timely client requests in various systems (Citrix, SAP, Pavel, and Enterprise). Supports Account Managers by preparing contracts based on client details for presentation. Performs outbound calls to account and project managers to update and align work processes Assist the team in administrative tasks such as reports, team meetings, presentation, analytics, monitoring of open items. Perform the creation of LWI (Local Work Instruction) for different processes used in training new associates. Seek advice and escalate concerns when out of scope Works closely with client engineers to update and align work processes and concerns. Show less