Experience

Tastea

• Slovakia
• Food & Beverages

• Corporate Creative Media Specialist

  • Dec 2020 - Present

  · Maintain the rewards loyalty app alongside the Corporate Systems Support Operator. · Direct and assist product photo shoots in addition to editing.· Effectively plan and curate content for social media platforms.· Work closely with the PR team to reach out to influencers for collaborations.· Create and develop email newsletter for upcoming drink launches, promotions, events, etc. · Design graphic art for upcoming promotions, email newsletters, collaborations, etc.· Produce in-store graphics for aesthetic and advertising.

• Corporate Training Specialist

  • Oct 2018 - Dec 2020

  · Assist with opening new franchise and corporate locations by training hires of 25-40 people at a time.· Work closely with the store operator to develop leadership roles and identify growth opportunities within the team.· Perform routine field reviews to ensure all stores are adhering to corporate policies and practices. · Develop training materials to better structure the training process.· Maintain Yelp & Google content to provide accurate information for our customers and service recovery efforts that build brand loyalty.· Troubleshoot and resolve IT issues that may arise with our mobile loyalty application to ensure our stores are supported and customers are satisfied.

• Team Member/Shift Supervisor

  • May 2014 - Oct 2018

  · Provide constructive criticism in order for Team Members to improve their performances and efficiently support the floor.· Check off inventory to ensure store is adequately stocked with necessary produce.· Train new hires on store’s current operating procedures along with health and sanitation guidelines. · Maintain labor percentages below 20% and encourage Team Members to upsell products in order to meet sales goals.