Jean Marc Mrad

Human Resources Administrator at Qualisus Consulting
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Keserwan-Jbeil Governorate, Lebanon, LB

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Becoming a Thought Leader
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Body Language Essentials for the Working Professional
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Virtual Recruiting
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Diversity Recruiting
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Human Resources: Leadership and Strategic Impact
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Improving Your Leadership Communications
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Mastering Common Interview Questions
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Talent Management
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Transitioning from Manager to Leader
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • HR and Digital Transformation
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Interviewing Techniques
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Uncovering Unconscious Bias in Recruiting and Interviewing
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Body Language for Leaders
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Interviewing a Job Candidate for Recruiters
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Accessing Your Brain’s Hidden Potential
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • How to Be More Strategic in Six Steps
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • How to Organize Your Time and Your Life
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Human Resources Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Leverage the Power of Curiosity at Work to Adapt and Grow with Francesca Gino
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Managing Technical Professionals
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Strategic Human Resources
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • The Value of Employee Resource Groups
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Recruiting Foundations
    LinkedIn
    May, 2022
    - Nov, 2024

Experience

  • Qualisus Consulting
    • United Arab Emirates
    • Research
    • 1 - 100 Employee
    • Human Resources Administrator
      • Mar 2023 - Present

      A. Recruitment B. HR Support C. Admin Support A. Recruitment B. HR Support C. Admin Support

  • Royal Saray Resort managed by Accor
    • Bahrain
    • Hospitality
    • 1 - 100 Employee
    • Talent and culture specialist
      • Oct 2021 - Mar 2023

      - Prepare onboarding process for new employees. - Create and assist in events. - Helping the company attract candidates by promoting job opportunities through the use of social media and other tactics - Interviewing and screening applicants to determine whether they are qualified for a position - Resolving applicants’ concerns or issues by providing them with information about the hiring process or referring them to someone else who can help them - Reviewing resumes and cover letters to determine whether candidates meet qualifications for the position - Conducting reference checks on candidates to ensure that they have good work ethics and experience for the job - Maintaining contact with candidates throughout the hiring process to ensure that each step is completed on schedule - Scheduling and conducting interviews with candidates to evaluate their suitability for the job - Recommending candidates for hiring based on their qualifications, skills, and compatibility with the company culture - Provide professional support in designing and implementing effective human resources programs and practices focusing primarily on talent and culture. - Responsible for developing and implementing strategies, guidelines and tools within specific HR fields. - Collaborate with other organizational areas to contribute to identifying and delivering initiatives on a global level. - Establish KPI’s and analyze the results. Ensure that the findings will be part of the improvement work. - Organizing travel and accommodation for staff. - Dealing with email enquiries. - Taking minutes. - Handling recruitment costs. - Assisting recruitments and training. - Events. Show less

  • Kaph_lebanon
    • Lebanon
    • Founder
      • Feb 2020 - Oct 2021

      - Lead the development of the company’s short – and – long term strategy. - Create and implement the company’s vision and mission. - Evaluating the work of other leaders within the company. - Maintain awareness of the competitive market landscape, expansion opportunities and industry development. - Assess risks to the company and ensure they are monitored and minimized. Hiring part time employees. - Lead the development of the company’s short – and – long term strategy. - Create and implement the company’s vision and mission. - Evaluating the work of other leaders within the company. - Maintain awareness of the competitive market landscape, expansion opportunities and industry development. - Assess risks to the company and ensure they are monitored and minimized. Hiring part time employees.

  • BeeMart
    • Lebanon
    • Customer Service Supervisor
      • Jul 2019 - Nov 2020

      - Study customer surveys. - Implement and evaluate new techniques to boost customer satisfaction. - Manage Instashop online application and give training to all employees about how to use the application effectively and efficiently. - Overview and assess employee’s day to day work. - Manage guest complains in a friendly and timely manner. - Create Schedule for employees. - Implement and create new strategies with coordination with HODs. - Maintain high retention of customers by focusing on customer satisfaction. Show less

  • Byblos Bank Group
    • Lebanon
    • Banking
    • 700 & Above Employee
    • Back Office Employee
      • Oct 2015 - Oct 2018

      - Dealing with email enquiries. - Taking minutes. - Diary management and arranging appointments. - Data entry. - General office management such as ordering needed items. - Dealing with email enquiries. - Taking minutes. - Diary management and arranging appointments. - Data entry. - General office management such as ordering needed items.

  • Root
    • Lebanon
    • Customer service
      • May 2017 - Sep 2018

      - Study customer surveys. - Implement and evaluate new techniques to boost customer satisfaction. - Study customer surveys. - Implement and evaluate new techniques to boost customer satisfaction.

  • Joysticket
    • Brazil
    • Technology, Information and Internet
    • Business Owner
      • May 2012 - Oct 2015

      - Build & designed the shop. - Created schedules for all team members. - Created & implemented KPI’s, Targets & SOP’s. - Dealing with email enquiries. - Taking minutes. - Diary management and arranging appointments. - Data entry (sales figures, property listings etc.). - General office management such as ordering needed items. - Arranging both internal and external events. - Possibly maintaining the company social media accounts. - Build & designed the shop. - Created schedules for all team members. - Created & implemented KPI’s, Targets & SOP’s. - Dealing with email enquiries. - Taking minutes. - Diary management and arranging appointments. - Data entry (sales figures, property listings etc.). - General office management such as ordering needed items. - Arranging both internal and external events. - Possibly maintaining the company social media accounts.

  • Sharkies swimming academy
    • Lebanon
    • Creator
      • Jun 2010 - Sep 2013

      Small business venture. Teaching students of all ages how to swim professionally. Small business venture. Teaching students of all ages how to swim professionally.

Education

  • Holy Spirit University of Kaslik - USEK
    Bachelor's degree, Business Administration Marketing

Community

You need to have a working account to view this content. Click here to join now