Jean Luan Yong
Environment and Sustainability Officer at Graduate Student Association, University of Melbourne- Claim this Profile
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Chinese Native or bilingual proficiency
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Japanese Professional working proficiency
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Malay Limited working proficiency
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German Elementary proficiency
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English Native or bilingual proficiency
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Cantonese Limited working proficiency
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Hokkien Limited working proficiency
Topline Score
Bio
Credentials
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Melbourne Plus: People Leadership
University of MelbourneJul, 2022- Nov, 2024 -
Global Citizenship
U21 & Common PurposeJan, 2022- Nov, 2024 -
Deal Book Program Completer
PracteraDec, 2021- Nov, 2024 -
Global Citizenship
U21 & Common PurposeOct, 2021- Nov, 2024 -
Building Self-Confidence
LinkedInDec, 2020- Nov, 2024 -
Learn Emotional Intelligence, the Key Determiner of Success
LinkedInDec, 2020- Nov, 2024 -
Writing with Flair: How to Become an Exceptional Writer
LinkedInDec, 2020- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInNov, 2020- Nov, 2024 -
Improving Your Listening Skills
LinkedInNov, 2020- Nov, 2024 -
Interpersonal Communication
LinkedInNov, 2020- Nov, 2024 -
Managing Your Career as an Introvert
LinkedInNov, 2020- Nov, 2024
Experience
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Graduate Student Association, University of Melbourne
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Australia
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Non-profit Organization Management
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1 - 100 Employee
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Environment and Sustainability Officer
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Jan 2022 - Present
+Successfully hosted a discussion panel along with a movie night (movie: "Regenerative Australia") consisting of four panellists across the various disciplines from the University of Melbourne +Hosted a workshop in collaboration with the University of Melbourne Sustainability Team for students to brainstorm potential sustainability action ideas to engage with uni, and gathered valuable feedback to improve student communication +Member of the University of Melbourne Sustainability Advisory Group in overseeing and championing the new Sustainability Plan 2030 launched in May 2022 to ensure its implementation is well on track by 2030 +Proposed and executed the Re-purposing Cardboard Project to reuse the cardboard boxes discarded from the Student Fresh program for the online delivery service at Queen Victoria Market Show less
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Western Health
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Australia
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Hospitals and Health Care
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700 & Above Employee
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Sustainability Support Intern
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Mar 2022 - Jun 2022
+Developed a reverse carbon emission tool to calculate the offset tonnes and cost to achieve net-zero carbon emission. This tool is used successfully to analyse 8+ years' worth of water, energy and emission performance and potential cost savings across 9 sites of Western Health. +Developed a reverse carbon emission tool to calculate the offset tonnes and cost to achieve net-zero carbon emission. This tool is used successfully to analyse 8+ years' worth of water, energy and emission performance and potential cost savings across 9 sites of Western Health.
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AMI Insurance
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New Zealand
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Insurance
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1 - 100 Employee
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Personal Insurance Consultant
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Nov 2019 - Dec 2020
+Engaged customers in quality interactions to uncover insurance needs, handled objections and offered resolutions through discovery questions and rapport building, and accomplished a high customer satisfaction +Developed and maintained updated insurance product knowledge, constantly attaining an average of 90% in risk and compliance requirements +Engaged customers in quality interactions to uncover insurance needs, handled objections and offered resolutions through discovery questions and rapport building, and accomplished a high customer satisfaction +Developed and maintained updated insurance product knowledge, constantly attaining an average of 90% in risk and compliance requirements
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Briscoes: Home & Homeware Accessories
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Auckland, New Zealand
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Supervisor & Department Manager
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Nov 2015 - Nov 2019
+Organised and arranged inventories suitable for promotional activities and ensure optimisation of space use, with an increase in about 60% of sales in three weeks +Experienced with customer services with questions and enquiries with satisfactory results, dealing with customers with caution and patience, particularly those with high demands, and achieved customer satisfaction of 8.5 out of 10 rating +Trained new staff members in familiarising work procedures, raising health and safety awareness through eliminating, identifying, and minimising hazards, and being able to be independent in three weeks' time +Organised and assigned responsibilities for staff members for smooth business operations, and being a listening and reliable supervisor, achieved high satisfaction during end-of-quarter performance feedback Show less
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Wong & Bong Law Office
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Auckland, New Zealand
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Secretary
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Apr 2019 - May 2019
+Scripted dictations for daily legal operational purposes +Produced and amended legal documents in accordance with client's instructions with 100% accuracy +Scripted dictations for daily legal operational purposes +Produced and amended legal documents in accordance with client's instructions with 100% accuracy
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Dairy Smart Limited
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Auckland and Waikato region, New Zealand
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Interpreter
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Aug 2017 - Dec 2018
+Gained knowledge and working experience in the agriculture industry, particularly in the water quality and dairy sector, contributed to promoting FDE Waste Treatment System product and accomplished an ongoing local business partnership +Translated legal documents, specialised reports, and marketing materials +Facilitated meetings in two languages simultaneous and liaised in multiple stakeholder meetings, including DairyNZ +Gained knowledge and working experience in the agriculture industry, particularly in the water quality and dairy sector, contributed to promoting FDE Waste Treatment System product and accomplished an ongoing local business partnership +Translated legal documents, specialised reports, and marketing materials +Facilitated meetings in two languages simultaneous and liaised in multiple stakeholder meetings, including DairyNZ
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Education
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2021 - 2023
University of Melbourne
Master of Engineering - MEng, Environmental Science -
2015 - 2019
The University of Auckland
Conjoint in Bachelor of Commerce and Science, Economics, Environmental Science, Statistics -
2016 - 2019
The University of Auckland
Certificate in Language, Japanese and German -
2017 -
Tokyo University of Foreign Studies
Short Stay Winter Program 2017, Japanese Student Exchange and Intensive Study
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