Experience

Air Caraïbes

• Guadeloupe
• Airlines and Aviation
• 400 - 500 Employee

• Leisure account manager

  • Oct 2017 - Present



AIR MADAGASCAR

• Région de Paris, France

• CORPORATE AND LEISURE SALES REPRESENTATIVE

  • Mar 2012 - Oct 2013

  -Creation,follow up and management of corporate accounts + leisure accounts ( TUI France,Kuoni,Fram,Club Med ...)Deal sessions,management of distribution network contracts ( American Express, As Voyages ..) and benchmarking. -Create and manage sales action plans to maximize revenue and market share -Promotional budget realization -Organising and participating in workshops , presentations and Fam trips -Analyze , plan and report monthly sales activity -Creation,follow up and management of corporate accounts + leisure accounts ( TUI France,Kuoni,Fram,Club Med ...)Deal sessions,management of distribution network contracts ( American Express, As Voyages ..) and benchmarking. -Create and manage sales action plans to maximize revenue and market share -Promotional budget realization -Organising and participating in workshops , presentations and Fam trips -Analyze , plan and report monthly sales activity



Singapore Airlines

• Singapore
• Airlines and Aviation
• 700 & Above Employee

• SENIOR SALES SUPPORT AND GROUP COORDINATOR

  • Oct 2010 - Apr 2011

  -Participate in the development of company sales processes with the head of sales -Assist the sales executive and key account in any other areas of the business as required -Assist and help travel agency and Tour Operator in many ways, resolve travel agency problems (GDS, sales process, pricing and ticketing ) -Negotiate with travel agency ( corporate ) and Tour Operator ( Kuoni, Club Med , Karavel , TUI Nouvelles Frontières , Asia and VDM ) -Handle groups and travel agency inquiries and booking recognising potential business -Implementation and follow up the allotments in Amadeus Negospace -Coordinate work activities with the sales and groups assistant and administrative teams -Provide monthly written activity reports to the head of sales Show less



Corsair

• Airlines and Aviation
• 700 & Above Employee

• Tour Operator sales support and group coordinator

  • Jan 2007 - Sep 2010

  • Implementation and follow-up groups and Tour Operator procedures• Implementation and follow up the allotments ( TO ) in Amadeus Negospace• Negotiate with travel agency ( group ) and Tour Operator • Handle groups and travel agency inquiries and booking recognising potential business.Increase market share and revenue on the French market thanks to group and Tour Operator segment• Coordinate work activities with Tour operator and groups assistant and Key account manager• Provide monthly written activity reports to the head of sales Show less

• Corsairfly / Sales Assistant-Help desk

  • Jan 2006 - Dec 2006

  • Assist the head of sales and marketing in his daily work ( planning of his agenda,phone calls , preparing meetings ; visiting customers on his behalf , expenses )• Assist and help travel agency in many ways, resolve travel agency problems (GDS,sales process, pricing and ticketing )

• Passenger service agent

  • Jan 2002 - Dec 2005

  • Act as a ground host,highly visible and helpful to the public• Provide assistance and related customer services at the ticket counter,gate , baggage areas and concourse in Orly or CDG airport.Check in, passengers, aircraft boarding and deplaning