Jean Kang
Accountant at Oregon College of Oriental Medicine- Claim this Profile
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English Native or bilingual proficiency
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French Limited working proficiency
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Italian Limited working proficiency
Topline Score
Bio
Chris I.
During my time working with Jean I came to truly appreciate her unwavering empathy, professionalism, and most of all her willingness to go above and beyond expectations for the sake of client satisfaction. It takes a high level of emotional intelligence to effectively interact with clients in crisis situations, explain complex technical concepts in everyday language, and to offer peace of mind to those that believe that all is lost. Jean is a true asset to any team.
Chris I.
During my time working with Jean I came to truly appreciate her unwavering empathy, professionalism, and most of all her willingness to go above and beyond expectations for the sake of client satisfaction. It takes a high level of emotional intelligence to effectively interact with clients in crisis situations, explain complex technical concepts in everyday language, and to offer peace of mind to those that believe that all is lost. Jean is a true asset to any team.
Chris I.
During my time working with Jean I came to truly appreciate her unwavering empathy, professionalism, and most of all her willingness to go above and beyond expectations for the sake of client satisfaction. It takes a high level of emotional intelligence to effectively interact with clients in crisis situations, explain complex technical concepts in everyday language, and to offer peace of mind to those that believe that all is lost. Jean is a true asset to any team.
Chris I.
During my time working with Jean I came to truly appreciate her unwavering empathy, professionalism, and most of all her willingness to go above and beyond expectations for the sake of client satisfaction. It takes a high level of emotional intelligence to effectively interact with clients in crisis situations, explain complex technical concepts in everyday language, and to offer peace of mind to those that believe that all is lost. Jean is a true asset to any team.
Experience
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Oregon College of Oriental Medicine
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United States
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Higher Education
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1 - 100 Employee
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Accountant
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Apr 2023 - Present
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Pittock Mansion Society
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Accounting & Administrative Specialist
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Mar 2022 - Jun 2023
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WAYNE MORSE HISTORICAL PARK CORPORATION
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United States
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Assistant Treasurer
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Aug 2018 - Dec 2021
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Palo Alto Software
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United States
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Software Development
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1 - 100 Employee
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Customer Advocate
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Apr 2018 - Oct 2021
Offer real-time technical support and customer service via telephone, chat and email with web-based software (Zendesk, Hubspot, Braintree). • Use superior knowledge of English usage to convey clear instructions (grammar, spelling, punctuation, language usage, audience sensitivity). • Multi-task in a fast-paced technical environment. • Empathise with customers and colleagues. • Understand where users’ frustrations lie, and create requests for features that would resolve these issues. • Demonstrate good judgment in solving problems as well as identifying problems in advance and proposing solutions. • Maintain a thorough understanding of the software's features, including new developments and updates. • Collaborate with other support staff to provide solutions to individual customer challenges. Show less
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mac tonic
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United States
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Retail
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Computer Technician
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Oct 2015 - Apr 2018
• Served as first point of contact for clients. • Provided technical support, assist and educate clients in the usage of hardware and software and other applications. • Removed Viruses and Malware and manually cleaned up Users' libraries. • Analyzed computers’ histories and hard drives to resolve technical issues. • Recovered data on failed or erased hard drives. • Assisted clients in retrieving passwords; educated clients about cloud systems and security issues. • Troubleshooted client issues through online research. • Upgraded operating systems, alerted clients of any compatibility issues. • Ran data transfers and backed up computer systems. • Assisted clients in retrieving passwords; educated clients about cloud systems and security issues. • Troubleshooted client issues through online research. • Upgraded operating systems, alert clients of any compatibility issues. • Ran data transfers and backed up computer systems. Show less
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Education
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The Johns Hopkins University
Bachelor's degree, The Writing Seminars
Community
