Jean Gonzales

Customer Quality Engineer at Kinsus Interconnect Technology Corp.
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Contact Information
us****@****om
(386) 825-5501
Location
Taoyuan City, Taoyuan City, Taiwan, TW
Languages
  • English -
  • Filipino -

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Credentials

  • EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2)
    EF Education First

Experience

  • Kinsus Interconnect Technology Corp.
    • Taiwan
    • Semiconductor Manufacturing
    • 200 - 300 Employee
    • Customer Quality Engineer
      • Mar 2019 - Present

      1. Respond to customer needs and resolving customer complains/quality issues through hands-on process investigation and analysis. 2. Handle customer issues with a high sense of urgency through customer interaction and facilitating team participation for effective root cause analysis and problem solving. 3. Coordinate with production related to CAPA fully implementation and sustenance. 4. Handle customer quality audit and coordinate with internal team regarding audit preparation and Audit AR closure. 5. Provide and present monthly reports to customer to summarize key process SPC performance, customer IQA feedback/LRR, excursion, yield etc. 6. Co-work with Engineering team to come up with Quality Improvement Projects (QIP/CIP). Show less

  • IBIDEN PHILIPPINES, INC.
    • Philippines
    • Semiconductor Manufacturing
    • 400 - 500 Employee
    • Senior Process Engineer
      • Apr 2015 - Aug 2016

       Lead new process set up and new product condition optimization base on customer requirement. Proposes Design of Experiments (DOEs) for Productivity, Quality, Yield and Process capability improvement, and cost reduction activity. Design Review material generation and presentation for any process change or improvement before implementation. Responsible for yield improvement plan and activities to minimize and eliminate quality related defects. Coordinates with other sections (QC, Planning and Manufacturing) through daily and weekly meetings to align and disseminate each activity and get suggestions and concerns in order to make the most efficient corrective and preventive actions. Establish work instruction and improves process check sheets and enforce strict compliance with periodical line audit. Show less

    • Process Engineer
      • Feb 2012 - Mar 2015

       Attend process/machine abnormality and conduct troubleshooting. Gather, analyze and interpret data through statistical analysis to identify the problem and provide corrective actions for abnormalities encountered in the line. Responsible for 5M1E standardizations and documentations used in assigned area for high volume manufacturing. Monitors equipment utilization, input and output parameters, manufacturing procedure in compliance to standardization. Documentations of applied CA/PA for standardization by making OPL, work procedures and work instruction and strict monitoring for 100% compliance. Show less

Education

  • University of Batangas
    2006 - 2011

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