Jean Fuller, MBA

Quality Analyst at Northrop Gruman Information
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, Virginia, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Quality Analyst
      • Oct 2017 - Present

      Maintain and a control the retention records processing and documentation electronic system for GCSS Army Program.Interpret and enforces all software documentations, formatting standards, policies operating procedures requirements to stay with in compliance of government system. • Maintain and track opened action and closed items based on specifications. • Review and audit procedures for project gate reviews. • Plan, organize and establish assigned configuration management within departments.• Execute processes related to technical assignments internal and external. • Communicate and related to all departments of changes, updates of AS9100, IS9001 and CMMI standards.

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Travel Coordinator
      • Jan 2015 - Present

      • Expensed and reported the Trainer Delivery Team of 200 co-workers.• Supported the Fielding Operation Team of 87 co-workers.• Expensed report of 10 million plus of the Deployment Team.• Maintained travels and arrangements for 300 Deployment Team.• Allocated payments in Concur for quick reimbursement. • Scheduling of travels, updates, reviewing of all receipts for accounting and compliance purpose. • Ensured forecast estimates monthly to management team quarterly for Fielding, Anticipated, and Emergent Travels. • Presented travel training when needed on an individual or group setting. • Provided accounting and compliance with any documentation for traveling processing, reviewing and audit purposes.• Responsible for mentoring trainers during travels to various locations to benefit the company in cost effectiveness.

    • Career Service Advisor /Delivery Consultant
      • Apr 2014 - May 2015

      Provided graduate’s with assistance in finding employment. Screened and interviewed applicants based upon job description and job qualifications. Ambassador between the graduates and employers to associate during the interviewing process. Provided resume assistance, coaching and mentoring to student before and after interviews. Cold calling search to find leads for graduate’s employment. Provided graduate’s with assistance in finding employment. Screened and interviewed applicants based upon job description and job qualifications. Ambassador between the graduates and employers to associate during the interviewing process. Provided resume assistance, coaching and mentoring to student before and after interviews. Cold calling search to find leads for graduate’s employment.

    • Administrative Assistant
      • Aug 2014 - Nov 2014

      Fulfillment and refund processer for the lead department for clean-up project. Processed complaint tracking and updated SOP Documentation. Rebuild historical data from oracle system and transferred Lead suppression analysis from personnel files to conversion data in excel spread sheets for analyzing. Lead Disposition Matrix clean-up for customer services using excel personnel information. Fulfillment and refund processer for the lead department for clean-up project. Processed complaint tracking and updated SOP Documentation. Rebuild historical data from oracle system and transferred Lead suppression analysis from personnel files to conversion data in excel spread sheets for analyzing. Lead Disposition Matrix clean-up for customer services using excel personnel information.

    • Zone Administrative Assistant
      • Jun 2010 - Aug 2013

      Provided administrative support to District Leaders and Operational Managers of 12 districts. Performed the tasks appropriate to recruiting, compliance and systems reporting in oracle. Processed payroll, background reports, on-boarding material in people soft and SAP/CATZ. Processed new hires, terminations, pay changes in SAP/CATZ. Maintained research and gathering of statistical reports for managers updates distribution in business objects. Coordinated zone meetings, employee training/tutorials and community events. Managed daily office operations and supervised employees in learning warehouse materials. Maintain customer services with vendors which included, and orders, and disbursing of bills. Processed the warehouse budgeting which include bonuses for holidays, and overtime daily. Provide all travel arrangement in Concur for management and reconciliation of return travels. Provided information to customers during open enrollment concerning, benefits. Processed declined letters and Cobra material to terminated employees. Screened and interviewed applicants based upon job description and job qualifications. Supported Zone leaders and Zone Business Manager as needed with administrative duties. Presented all Annual Open Enrollment material yearly to employees, and process data into SAP. Maintained employee record and updates for audit and compliance yearly. 

    • Benefit Cooordinator
      • Jan 2005 - May 2008

      Maintained records to verify enrollment coverage for 4000 employees. Entered data of new hires, benefit changes, terminations and salary adjustments in to oracle database. Coordinated and conducted all open enrollment seminars, conferences. Acted as a liaison between internal and external customers by specializing in billing related issues, department issues for resolutions. Maintained HR files and processed Cobra information to sent out to terminated employees. Maintained records to verify enrollment coverage for 4000 employees. Entered data of new hires, benefit changes, terminations and salary adjustments in to oracle database. Coordinated and conducted all open enrollment seminars, conferences. Acted as a liaison between internal and external customers by specializing in billing related issues, department issues for resolutions. Maintained HR files and processed Cobra information to sent out to terminated employees.

    • On-boarding Coordinator - Marketing Coordinator
      • May 1996 - Aug 2004

      On-boarding- I provided quality support for contracting Sales Representatives, Brokers, and District Leaders. Conducted reviews of on-boarding material, walkthroughs, and personal information before hiring. Maintained books for policies, procedures and changes for the department Managers, and Districts. Maintained all licenses and testing for all incoming hiring and sales representative. Maintained all travel expense for Sales Leaders and Districts. I provided recruiting support and incorporated recruiting strategies with Human Resource team.Marketing Coordinator - I provided quality support to Sales Representatives, Brokers, District Leaders and Sub-producer. Maintained all brochures and marketing material for distribution to various locations. Maintained and distribute all job fair booths for traveling during job fairs. Maintained in planning all seminars, conferences and training events for all districts.

Education

  • Strayer University
    Master's degree, Business Administration and Management, General
    2010 - 2012
  • Strayer University
    Master of Business Administration (M.B.A.), Business Administration and Management, General
    2010 - 2012
  • Strayer University
    Bachelor’s Degree, Arts of Business Administration/ Human Resources
    2008 - 2010

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