Experience

University of Global Health Equity

• Rwanda
• Higher Education
• 100 - 200 Employee

• Campus Operations Manager

  • Jan 2022 - Present

  I am responsible for a range of activities in overseeing the day-to-day campus operations of the campus. Main responsibilities include hospitality, warehousing, supply chain and logistics, program support, campus life, among others. I am responsible for a range of activities in overseeing the day-to-day campus operations of the campus. Main responsibilities include hospitality, warehousing, supply chain and logistics, program support, campus life, among others.



Zipline

• United States
• Software Development

• Head of Health System Integration and New markets

  • Jul 2019 - Nov 2021

  Responsible for building and sustaining partnerships with governmental stakeholders by providing regular updates on Zipline operations in Rwanda. I am also in charge of ensuring that we are able to fulfill the services that we have promised to our customers.

• Operation Coordinator

  • Aug 2018 - Jul 2019

  • Managed overall operations by ensuring that operations are running smoothly and efficiently and keep the site running like a “well-oiled machine”. • Overseed a team within our operations by ensuring effective communication and teamwork across the team •Managed external communication with local authorities in the Eastern region and representing Zipline during different community engagement activities

• Fulfillment Operator Lead

  • Oct 2016 - Jul 2018

  One of the first people to be recruited by Zipline in Rwanda to help built the first distribution center in the world using drones to deliver blood at a national scale. Some of my responsibilities involved:• Developing guidelines for managing daily operations including the deliveries of medical products and building relationships with our customers• Onboarding and training of new health facilities on our services • Conducting regular surveys with our customers to influence changes and improvements within our operations • Training new team members on our services • Working closely with the district officials to organize community outreach with the aim of creating awareness about Zipline services Show less