Experience

New Dream Inc.

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Office Manager

  • Jan 2021 - Present

  - Payroll & Benefits- PPC Team Lead- Compose Procedures- Prepare statistical reports- Pricing of Products- Supervise three employees

• Administrative Specialist

  • Jul 2020 - Dec 2020

  - Payroll- AR/AP- PPC Team Lead- PO / Inventory Management- Supervise two employees

• Office Assistant Bookkeeper

  • Apr 2020 - Jul 2020

  Purchasing and Inventory Management



Mr. Cooper

• United States
• Financial Services
• 700 & Above Employee

• Contract Recovery Specialist II

  • Mar 2019 - Mar 2020

  Analyzed transactions and reconciled accounts to maximize recoverability of funds and reduce company liability. Analyzed transactions and reconciled accounts to maximize recoverability of funds and reduce company liability.



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Correspondence Specialist

  • Nov 2018 - Feb 2019

  Reviewed written correspondence from mortgage holding customers and composed written responses regarding complex financial matters.

• Customer Management Specialist

  • Mar 2015 - Nov 2018

  Provided customer service via telephone by answering questions and addressing concerns of customers regarding their mortgage loans.



Aerotek

• Musicians
• 1 - 100 Employee

• Late Stage Delinquency Management Specialist

  • Apr 2014 - Mar 2015

  Aerotek was the recruiter for IBM; I performed all of my job duties for the benefit of IBM. Collection of past due mortgage loans; worked with customers for a mutually beneficial resolution of the defaulted mortgage loan. Aerotek was the recruiter for IBM; I performed all of my job duties for the benefit of IBM. Collection of past due mortgage loans; worked with customers for a mutually beneficial resolution of the defaulted mortgage loan.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Late Stage Deliquency Management Specialist

  • Aug 2013 - Apr 2014

  Adecco was the recruiter for IBM; I performed all of my job duties for the benefit of IBM. Collection of past due mortgage loans; worked with customers for a mutually beneficial resolution of the defaulted mortgage loan. Adecco was the recruiter for IBM; I performed all of my job duties for the benefit of IBM. Collection of past due mortgage loans; worked with customers for a mutually beneficial resolution of the defaulted mortgage loan.



Oregon Department of Revenue

• United States
• Government Administration
• 100 - 200 Employee

• Public Servie Representative 4 - Accounts Resolution Unit

  • Jun 2010 - Jul 2013

  Analyzed taxpayer payroll tax accounts for accuracy and made corrections as needed. Completed a one-year lead worker assignment from April 2012 - April 2013. Additional duties included reviewing the work of co-workers for accuracy, training new employees, and updating desk references,

• Revenue Agent 1

  • Jul 2005 - Jun 2010

  Collected past due payroll and corporate tax and oversaw filing enforcement of business tax returns.