Jean Cairoli

Full Stack Developer at CodeCrafters Labs
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Contact Information
us****@****om
(386) 825-5501
Location
NI

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Credentials

  • WordPress for Beginners: Create Your Own WordPress Website
    Udemy
    Aug, 2022
    - Sep, 2024
  • Agile Fundamentals: Including Scrum and Kanban - 2022
    Udemy
    Jul, 2022
    - Sep, 2024
  • Assertive Communication Skills Masterclass
    Udemy
    Jul, 2022
    - Sep, 2024
  • Git Complete: The definitive, step-by-step guide to Git
    Udemy
    Jul, 2022
    - Sep, 2024
  • Terraform for AWS - Beginner to Expert
    Udemy
    Jul, 2022
    - Sep, 2024
  • The Complete GitHub Actions & Workflows Guide
    Udemy
    Jul, 2022
    - Sep, 2024
  • The Complete GitHub Actions & Workflows Guide
    Udemy
    Jul, 2022
    - Sep, 2024
  • ES6 Javascript: The Complete Developer's Guide
    Udemy
    Jun, 2022
    - Sep, 2024
  • Testing React with Jest and React Testing Library (RTL)
    Udemy
    Jun, 2022
    - Sep, 2024

Experience

  • CodeCrafters Labs
    • Nicaragua
    • Software Development
    • 1 - 100 Employee
    • Full Stack Developer
      • Jan 2022 - Present

      Developed web solutions and maintained client applications, implementing best practices and ensuring additions to the code base were in line with the project standards. We were working with microservices, mainly using NodeJS. Developed web solutions and maintained client applications, implementing best practices and ensuring additions to the code base were in line with the project standards. We were working with microservices, mainly using NodeJS.

  • soyhenry
    • Teaching Assistant
      • Jan 2022 - Jul 2022

      Bootcamp Teaching Assistant (TA) for Full-Stack Development students • Lead daily stand-up, and coordinate a group of students to achieve integration into the study group. • Guide students in the first steps of the course. • Assist the resolution of exercises and promote group collaboration (Pair Programming) among Bootcamp students. • Propose ideas to improve Bootcamp processes. Bootcamp Teaching Assistant (TA) for Full-Stack Development students • Lead daily stand-up, and coordinate a group of students to achieve integration into the study group. • Guide students in the first steps of the course. • Assist the resolution of exercises and promote group collaboration (Pair Programming) among Bootcamp students. • Propose ideas to improve Bootcamp processes.

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Subject Matter Expert - Windows/Surface Hardware & Software
      • Mar 2019 - Oct 2021

      Subject Matter Expert - Windows/Surface Hardware & Software - Provide floor support to the advocate and Tier 2 for chat and voice interaction within scheduled timeframes. - Lead escalated interactions with end users transferred by a customer advocate or Tier 2 and provide the necessary assistance. - Immediate feedback must be provided for all escalations in which the front line support advocate did not take advantage of all available resources and a report must be shared with the designated Team Leader for appropriate follow-up. - Review and complete follow-up on pending cluster assignation. - Complete daily report containing live escalations scenarios and updates on cases -Manage a team of technicians; helping them solve complex problems by coaching and developing their skills, facilitating content and creating online Wiki's using SharePoint, and developing integrations with several Microsoft Tools like Teams, Forms, Power Automate, and Excel. Show less

  • STARTEK
    • China
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • CSR II
      • Feb 2018 - Feb 2019

      Provided advanced support to clients/customers. Responded to escalated and unresolved tickets Provided advanced support to clients/customers. Responded to escalated and unresolved tickets

Community

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