Jean Buchnik
Director of technical support at Harmon.ie at harmon.ie- Claim this Profile
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French Native or bilingual proficiency
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English Native or bilingual proficiency
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Hebrew Native or bilingual proficiency
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Bio
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Experience
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harmon.ie
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Israel
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Software Development
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1 - 100 Employee
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Director of technical support at Harmon.ie
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Feb 2003 - Present
Technical Support of different products at harmon.ie : -Managed addin in C# , Java on Windows -Mobile app (on IOS/Android) -Cloud applications hosted in MS Azure -C\C++ framework, compilers front-end on different UNIX flavors operating systems. Experience in compile time, runtime issues, bugs, crashes, freeze, hang , network issues ... Troubleshoot and classification of complex technical issues in different types of environment, up to pinpoint anomalies in source code and suggest fix. Elaborate strategies and protocols to figure out complex issues and team up with managers, IT\Admin, developers, end-users. Responsible of customer success (while respecting company constraints and policies), follow up. Deep knowledge of troubleshooting tools to figure out complex issues or problems : performance analyzers , debuggers , profilers, http sniffers, network monitors, decompilers , monitoring resources ... Development of ad hoc tools , scripts. Always eager to learn new technologies. Show less
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Mainsoft (renamed harmon.ie)
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United States
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Software Development
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1 - 100 Employee
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R&D developer at Mainsoft Corporation
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Feb 1998 - Aug 2003
Worked on porting Windows APIs on UNIX\Linux Worked on porting Com\Dcom on UNIX\Linux Object oriented languages and patterns. Languages: C/C++ , Java, C# Deep knowledge of Windows and UNIX\Linux operating systems. Deep knowledge of .Net Framework Worked on porting Windows APIs on UNIX\Linux Worked on porting Com\Dcom on UNIX\Linux Object oriented languages and patterns. Languages: C/C++ , Java, C# Deep knowledge of Windows and UNIX\Linux operating systems. Deep knowledge of .Net Framework
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Applicom
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France
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IT Services and IT Consulting
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Application Engineer
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Feb 1996 - Feb 1998
Helped customers to integrate products we officially represented in Israel. Versant: Object oriented database. Orbix: Corba framework (Object oriented) to write distributed applications. Helped customers to integrate products we officially represented in Israel. Versant: Object oriented database. Orbix: Corba framework (Object oriented) to write distributed applications.
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Education
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Sup Galilée
Master of Engineering - MEng, Applied Mathematics