Jean Ann Marks, BA, CPHR (She/Her)
Director Human Resources at Sheraton Vancouver Wall Centre Hotel- Claim this Profile
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Bio
Credentials
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Cultivating Mental Agility
LinkedInSep, 2020- Oct, 2024 -
Leading Virtually: Vulnerability and Presence when Working from Home
LinkedInSep, 2020- Oct, 2024 -
Coaching and Developing Employees
LinkedInAug, 2020- Oct, 2024 -
What's Next: Reinventing Work in the New Normal
LinkedInAug, 2020- Oct, 2024 -
HR and Digital Transformation
LinkedInJun, 2019- Oct, 2024 -
Installing and Running WordPress: Shared Hosting
LinkedInJan, 2019- Oct, 2024 -
Jodi Glickman on Pitching Yourself
LinkedInNov, 2018- Oct, 2024 -
Selling into Industries: Professional Services
LinkedInNov, 2018- Oct, 2024 -
Developing Executive Presence
LinkedInMay, 2018- Oct, 2024 -
Negotiating Your Salary
LinkedInApr, 2018- Oct, 2024 -
Body Language for Leaders
LinkedInJan, 2018- Oct, 2024 -
Charlene Li on Digital Leadership
LinkedInJan, 2018- Oct, 2024 -
Creating a Leadership Development Program
LinkedInJan, 2018- Oct, 2024 -
Leadership Foundations
LinkedInDec, 2017- Oct, 2024 -
Negotiating Your Job Offer
LinkedInNov, 2017- Oct, 2024 -
Mastering Common Interview Questions
LinkedInOct, 2017- Oct, 2024 -
Leading Change
LinkedInSep, 2017- Oct, 2024 -
Coaching and Developing Employees
LinkedInAug, 2017- Oct, 2024 -
Instructional Design: Models of ID
LinkedInAug, 2017- Oct, 2024 -
Instructional Design: Storyboarding
LinkedInAug, 2017- Oct, 2024 -
Talent Management
LinkedInAug, 2017- Oct, 2024 -
Creating a Culture of Learning
LinkedInJul, 2017- Oct, 2024 -
Human Resources Foundations
LinkedInJul, 2017- Oct, 2024 -
Instructional Design: Adult Learners
LinkedInJul, 2017- Oct, 2024 -
Strategic Planning Foundations
LinkedInJun, 2017- Oct, 2024 -
Organizational Learning and Development
LinkedInMay, 2017- Oct, 2024 -
Find and Retain High Potentials
LinkedInNov, 2016- Oct, 2024 -
Innovative Customer Service Techniques
LinkedInOct, 2016- Oct, 2024 -
CRG Assessment Systems Certification
CRG Consulting Resource Group International, Inc.Feb, 2013- Oct, 2024 -
Crucial Conversations
VitalSmartsJun, 2011- Oct, 2024 -
CPHR member
CPHR BC & YukonNov, 2019- Oct, 2024 -
Jean Ann Marks CPHR member
CPHR BC & YukonNov, 2019- Oct, 2024 -
Negotiating Salary with Valerie Sutton
Lynda.com -
Transforming Leadership
CRG Consulting Resource Group International, Inc.
Experience
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Director Human Resources
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Jul 2021 - Present
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Thinc. Training & HR Solutions Inc.
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Canada
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Human Resources Services
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HR Consulting Professional, Company President
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Oct 2018 - Present
Experience from 3 industries in HR Development, Training & Development, Talent Management, People & Culture, & Change Management Solutions. Policies and Procedures Development. Full Cycle recruitment and selection, on boarding , compensation research, Job Descriptions development, performance management, and HR advise on employment standards. Contract with Manufacturing company, 85 employees, to develop HR Policy and Procedure initiatives, employment contracts , job descriptions and… Show more Experience from 3 industries in HR Development, Training & Development, Talent Management, People & Culture, & Change Management Solutions. Policies and Procedures Development. Full Cycle recruitment and selection, on boarding , compensation research, Job Descriptions development, performance management, and HR advise on employment standards. Contract with Manufacturing company, 85 employees, to develop HR Policy and Procedure initiatives, employment contracts , job descriptions and advise on HR best practices, End to End Recruitment, Contract with Hotel with 500 employees as Human Resources Manager- 4 person HR Department Member Canadian Payroll Association- working towards Payroll Compliance Practioner Knowledge Philanthropist for Vantage Point April 2019, advising Non-profit on Human Resources, and Leadership. Member of Remuneration Committee for Village of Anmore to advise on Council and Mayor remuneration. Work with Work BC and Douglas College to develop Business Plan Training and HR Solution Services, business to business Advisor and Coach on salary and contract negotiations Provided advise and mentor-ship for women in the workplace Advised and consulted on Career development and career direction, interview skills and goal setting Ministry and Personnel Chair, Volunteer Board Member Volunteer Member on Amalgamation Committee for Non-Profit 2018-2019 Rick Hanson Foundation Accessibility External Review Committee Volunteer since December 2017 Website: https://www.thinchr.com Visit Company Page on Linked In. Thinc. Training and HR Solutions Inc. Show less Experience from 3 industries in HR Development, Training & Development, Talent Management, People & Culture, & Change Management Solutions. Policies and Procedures Development. Full Cycle recruitment and selection, on boarding , compensation research, Job Descriptions development, performance management, and HR advise on employment standards. Contract with Manufacturing company, 85 employees, to develop HR Policy and Procedure initiatives, employment contracts , job descriptions and… Show more Experience from 3 industries in HR Development, Training & Development, Talent Management, People & Culture, & Change Management Solutions. Policies and Procedures Development. Full Cycle recruitment and selection, on boarding , compensation research, Job Descriptions development, performance management, and HR advise on employment standards. Contract with Manufacturing company, 85 employees, to develop HR Policy and Procedure initiatives, employment contracts , job descriptions and advise on HR best practices, End to End Recruitment, Contract with Hotel with 500 employees as Human Resources Manager- 4 person HR Department Member Canadian Payroll Association- working towards Payroll Compliance Practioner Knowledge Philanthropist for Vantage Point April 2019, advising Non-profit on Human Resources, and Leadership. Member of Remuneration Committee for Village of Anmore to advise on Council and Mayor remuneration. Work with Work BC and Douglas College to develop Business Plan Training and HR Solution Services, business to business Advisor and Coach on salary and contract negotiations Provided advise and mentor-ship for women in the workplace Advised and consulted on Career development and career direction, interview skills and goal setting Ministry and Personnel Chair, Volunteer Board Member Volunteer Member on Amalgamation Committee for Non-Profit 2018-2019 Rick Hanson Foundation Accessibility External Review Committee Volunteer since December 2017 Website: https://www.thinchr.com Visit Company Page on Linked In. Thinc. Training and HR Solutions Inc. Show less
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HelloFresh
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Germany
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Consumer Services
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700 & Above Employee
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Human Resources Business Partner (BC)
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Mar 2021 - Jul 2021
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La-Z-Boy Incorporated
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United States
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Furniture and Home Furnishings Manufacturing
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700 & Above Employee
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Corporate Training and Development Manager and Human Resources Initiatives
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Jan 2011 - Apr 2017
Member of Senior Leadership team Hand selected for new position to build Training Department and Development, medium sized company with operational oversight and accountable for outcome of all training programs, developed all training materials for all levels in company, executed all training and managed annual training plan ensuring effective delivery with an eye to maximize learning return on investment. Successful implementation of a Sales process across company with 75%… Show more Member of Senior Leadership team Hand selected for new position to build Training Department and Development, medium sized company with operational oversight and accountable for outcome of all training programs, developed all training materials for all levels in company, executed all training and managed annual training plan ensuring effective delivery with an eye to maximize learning return on investment. Successful implementation of a Sales process across company with 75% consistency rate. Developed comprehensive hiring process and implemented across company End to End Recruitment decreased turnover from 36% to 12-31% Interviewing, hiring, sales professionals which resulted in more staff with higher levels of sales Contributed to the development of 2- $1M writers, 3 -$800 thousand annually Compensation Research 4 out of 5 recommendations implemented Advised on Strategic Direction of Training and Development and shortened up staff proficiency timeline Advised on Talent Management and succession planning Developed Performance Management Training Instructional Design and Development Developed and Rewrote Human Resource Policy and Procedures Job Description Development Portfolio Manager for Respectful Workplace Coached, mentored sales staff and managers on Performance Management Trained and Development of In home Design Departments
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Store Manager
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Oct 2009 - Dec 2010
Responsible for operational success of a $5M store. Executed all sales promotions in a timely manner. Accountable to meet and exceed sales goals. Responsible for the creating and exceptional customer experience and resolving any customer concerns. Recruiting, interviewing, hiring, training, coaching and developing 10-12 sales professionals. Scheduling staff to meet traffic levels and to meet business needs. Managing all administration of a five million dollar store… Show more Responsible for operational success of a $5M store. Executed all sales promotions in a timely manner. Accountable to meet and exceed sales goals. Responsible for the creating and exceptional customer experience and resolving any customer concerns. Recruiting, interviewing, hiring, training, coaching and developing 10-12 sales professionals. Scheduling staff to meet traffic levels and to meet business needs. Managing all administration of a five million dollar store. Responsible for performance management of 10-12 sale professionals, which was done with daily, weekly and monthly coaching on sales results. Coached administrative assistant on position requirements. Responsible for HR policy and procedures execution Skills Coaching, Mentoring Negotiation Employee relations Customer relations Recruiting, hiring and training
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Design Consultant
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Sep 2007 - Oct 2009
Worked with diverse cultural customers, solving design problems, finding design solutions and finding furniture solutions. Developed customer relationships that resulted in an exceptional customer experience. High Customer satisfaction of executed sales resulting in low returns. High In home design sales Met and exceed sales goals. Excellent sales process and understanding of sales concepts led to promotion to Store Manager. Skills, Design skills, interior design, colour… Show more Worked with diverse cultural customers, solving design problems, finding design solutions and finding furniture solutions. Developed customer relationships that resulted in an exceptional customer experience. High Customer satisfaction of executed sales resulting in low returns. High In home design sales Met and exceed sales goals. Excellent sales process and understanding of sales concepts led to promotion to Store Manager. Skills, Design skills, interior design, colour direction skills Visualization of design ideas. team building, team collaboration negotiation, conflict resolution, computer skills, 3 d room planner skills, Microsoft office problem solving, administration
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City of Port Coquitlam
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Canada
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Government Administration
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100 - 200 Employee
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Instructor
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Sep 1991 - Jun 2009
Instructed sewing basis, intermediate and advanced skills, Instructed all cultures, worked with English as a second language, and individuals with limited reading skills in English. Worked with Seniors, rewarding experience, learned that aging is what you make it , project positive ideas of aging. Built Course curriculum, Gave course outlines and course time frames Negotiated contracts, and employment conditions, time lines, Instructed sewing basis, intermediate and advanced skills, Instructed all cultures, worked with English as a second language, and individuals with limited reading skills in English. Worked with Seniors, rewarding experience, learned that aging is what you make it , project positive ideas of aging. Built Course curriculum, Gave course outlines and course time frames Negotiated contracts, and employment conditions, time lines,
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New Westminster School District No. 40
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Canada
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Primary and Secondary Education
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1 - 100 Employee
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Adult Education Instructor
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Sep 1991 - 2008
Instructed adult student learners in all steps of sewing, worked with beginning, intermediate and advanced skills. Worked with beginner, intermediate and advanced english language skills. Had to modify course material for English as a second language students. Developed course curriculum, and course time lines, and class sizes. Instructed adult student learners in all steps of sewing, worked with beginning, intermediate and advanced skills. Worked with beginner, intermediate and advanced english language skills. Had to modify course material for English as a second language students. Developed course curriculum, and course time lines, and class sizes.
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Education
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Canadian Payroll Association
Payroll Compliance Practioner, Payroll Compliance Practioner -
British Columbia Institute of Technology
Associate Certificate Human Resources Management, Human Resources -
Trinity Western University
Bachelor of Arts (B.A.), Major in Leadership -
British Columbia Institute of Technology
Labour Relations CRN 3205 -
British Columbia Institute of Technology
Organizational Behavior ORGB 1105 -
British Columbia Institute of Technology
Associate Certificate Human Resources Management, Employment Law BLAW 3905 -
British Columbia Institute of Technology
Associate Certificate Human Resources Management, Training and Development HRMG 3505 -
British Columbia Institute of Technology
Associate Certificate Human Resource Management, Human Resources Management Fundamentals HRMG 3105 -
British Columbia Institute of Technology
Management Certificate Interior Design, Interior Design -
Simon Fraser University
Psychology -
Kwantlen Polytechnic University
Fashion Design and Clothing Technology, Fashion/Apparel Design