Experience

DMGgo

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director, Customer Success

  • Mar 2022 - Present



Custom Ink

• United States
• Retail
• 700 & Above Employee

• National Sales Manager, Key Accounts

  • May 2019 - Mar 2022

  Sales leadership responsibility for growing channel of 65+ team members. Owning retention, growth and customer experience for key and national accounts, while cultivating team engagement and ongoing dedication to rep development. Sales leadership responsibility for growing channel of 65+ team members. Owning retention, growth and customer experience for key and national accounts, while cultivating team engagement and ongoing dedication to rep development.



Off the Grid

• Events Services
• 1 - 100 Employee

• Director Of Sales

  • Apr 2014 - Apr 2019

  Recruited to build a catering division of the company, focusing on sales, account management and event production for events across the San Francisco Bay Area. Collaboratively lead the team remotely (from San Diego, CA 2015 - 2018, and Reno, NV, 2018 - 2019) frequently traveling to multiple locations. Supported 400+ events annually through 10 local communities/counties. Recruited to build a catering division of the company, focusing on sales, account management and event production for events across the San Francisco Bay Area. Collaboratively lead the team remotely (from San Diego, CA 2015 - 2018, and Reno, NV, 2018 - 2019) frequently traveling to multiple locations. Supported 400+ events annually through 10 local communities/counties.



Paula LeDuc Fine Catering & Events

• Events Services
• 1 - 100 Employee

• Senior Account Executive

  • Jul 2008 - Mar 2014

  Championed all aspects of sales, account management, and customer service excellence for this San Francisco Bay Area premier catering and event production firm. Contact for accounts and inquiries including weddings, corporate, and social engagements as well as exclusive venues. Championed all aspects of sales, account management, and customer service excellence for this San Francisco Bay Area premier catering and event production firm. Contact for accounts and inquiries including weddings, corporate, and social engagements as well as exclusive venues.



ACI EVENT GROUP

• United States
• Events Services
• 1 - 100 Employee

• Meeting/Event Manager

  • Jul 2006 - May 2008

  Served as planner, logistics coordinator, and account manager for luxury-level meetings and incentive trips. Successfully delivered programs from the concept phase through completion for high-profile clientele. Served as planner, logistics coordinator, and account manager for luxury-level meetings and incentive trips. Successfully delivered programs from the concept phase through completion for high-profile clientele.



The Ritz-Carlton, San Francisco

• United States
• Hospitality
• 1 - 100 Employee

• Guest Relations & Operations

  • Sep 2004 - Jun 2006