Juan David Rico Figueredo

IT Support Officer at Healthcare Logistics Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Qormi, Malta, MT

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Experience

    • Malta
    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Support Officer
      • Jul 2022 - Present

      Application support Application support

    • Russian Federation
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical support Engineer
      • Jan 2022 - Jul 2022

      • Level 1 and level 2 support to internal and external customers in the web application• Analysis of issues to properly escalate them to develop area. • Level 1 and level 2 support to internal and external customers in the web application• Analysis of issues to properly escalate them to develop area.

    • Colombia
    • Telecommunications
    • 1 - 100 Employee
    • Customer Support Engineer
      • Aug 2016 - May 2022

      Post sales Engineer · Technical support to customers and technical assistance to sales department in networking, firewall security, virtualization, CCTV, access control, firewall, and BARCO control rooms.· Supervise contractors and monitor projects budget and schedule Post sales Engineer · Technical support to customers and technical assistance to sales department in networking, firewall security, virtualization, CCTV, access control, firewall, and BARCO control rooms.· Supervise contractors and monitor projects budget and schedule

    • Hardware Development
      • Jun 2014 - Mar 2016

      · Support project development, product update, technologies test, technical support· Backing prototype assemble, board fabrication, new designs tester · Support project development, product update, technologies test, technical support· Backing prototype assemble, board fabrication, new designs tester

    • Colombia
    • Human Resources Services
    • 100 - 200 Employee
    • Electromechanical technician
      • May 2013 - Jan 2014

      · Assembly, maintenance and control wiring to power plants· Telemetry devices configuration for remote control of power plants · Assembly, maintenance and control wiring to power plants· Telemetry devices configuration for remote control of power plants

    • Electronic Technician
      • Feb 2011 - Aug 2012

      · Diagnosis and repair of CCTV and access control devices. · Technical support pre-sales and post-sales to customers · Diagnosis and repair of CCTV and access control devices. · Technical support pre-sales and post-sales to customers

    • Software Development
    • 1 - 100 Employee
    • Production Technician
      • Apr 2009 - Mar 2010

      · Program telemetry devices for vehicle tracking · Test tracking devices. Repair defective devices. Quality test to all outgoing devices · Program telemetry devices for vehicle tracking · Test tracking devices. Repair defective devices. Quality test to all outgoing devices

    • Customer Support Agent
      • Feb 2008 - Mar 2009

      · Call center agent. Internet technical support. · Call center agent. Internet technical support.

Education

  • Universidad Distrital Francisco José de Caldas
    Ingeniero en control, Ingeniería electrónica, robótica y mecatrónica
    2010 - 2016
  • CIDCA
    1. Tecnólogo en electrónica/ 2. Tecnólogo en mecatrónica, Ingeniería electrónica, robótica y mecatrónica
    2005 - 2010

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