Experience

Pragmatic

• United Kingdom
• Semiconductor Manufacturing
• 100 - 200 Employee

• Knowledge Manager

  • Nov 2022 - Present



Johnson Matthey

• United Kingdom
• Chemical Manufacturing
• 700 & Above Employee

• Senior Process Systems Specialist

  • Dec 2020 - Nov 2022

  Based within the Clean Air sector that is responsible for the design and manufacturer of catalytic converters. Part of the Global Process Development department, consisting of over 110 people across 3 regions, that is tasked with scale-up and industrialisation of catalyst production. My role is to develop, support and automate key systems to facilitate continuous improvement, quality compliance and optimise efficiency. RESPONSIBLITIES◾ Reduce duplication of effort by harmonising business processes and targeting single source of truth.◾ Initiate and develop strategic improvements to systems/processes across the Process Development structure.◾ Network across the function, building relationships and fostering collaboration globally.◾ Proactively research and investigate alternative approaches to existing processes/systems.◾ Promote communication tools, championing these best practices and providing training materials on their use.◾ Utilise the Power Platform to develop bespoke solutions to improve efficiency and effectiveness.ACHIEVEMENTS◾ Developed the systems pillar of the Global Process Development strategy roadmap, working with managers across all the regions to ensure alignment of deliverables. Discussions are held regularly to ensure activities are prioritised correctly and remain agile to any changes.◾ Designed and delivered a centralised project workspace globally. Solution comprised of a project list, with project dependant metadata, automatically generated identifiers, central libraries dynamically populated with templates and folders. This allowed visibility of all projects across the globe and adherence to FAIR data principles.◾Initiated, released and managed the Technology function's global intranet hub site, creating a "one-stop-shop" for Technology information.◾ Supported multiple departments with their SharePoint issues, coaching site owners through creation of controlled document libraries achieving a standard format cross-functionally. Show less

• Senior Process Development Chemist (Quality)

  • Sep 2019 - Dec 2020

  Worked within the European Process Development department, that is tasked with scale-up and industrialisation of catalyst manufacturer. My role was to ensure the regional Process Development group's activities and processes were compliant to automotive quality standards. RESPONSIBLITIES◾ Represent the department within internal and external audits, owning any resulting non-conformances.◾ Drive continual improvement activities and improve understanding of quality requirements within the group.◾ Improve training standards and knowledge transfer both within the department and to external parties, such as to manufacturing.◾ Identify gaps in our processes and deliver projects to close quality gaps and deliver improvements.◾ Document controller for the department, responsible for the governance of our document management system, upskilling approvers to identify errors quicker and standardising templates.ACHIEVEMENTS◾ Adequately prepared the department during several external IATF 16949 audits and represented them. Closed multiple non-conformances within the allowed timeframe and helped other departments to close theirs too.◾ As the sole Quality headcount, I leveraged resources within Process Development to deliver projects and empowered colleagues to manage them. I created an online log system that allowed projects to be tracked and ensure colleagues remained focused and engaged, delivering over 15 improvement projects.◾ Harmonised templates and procedures for the department that had caused an unnecessary numbers of rejections as there was no standard agreed format. Simplification of the templates and reducing the number was recognised at the external audit as a significant improvement.◾ Performed and designed numerous MSA studies for techniques across the Technology function to meet our quality standards. Through appropriate application of statistical tools, determined the measurement uncertainty of over ten techniques/instruments and improved them. Show less

• Process Development Chemist (Process Innovations)

  • Sep 2016 - Aug 2019

  Responsible for providing support to the Process Development function with advanced characterisation methods such as: Washburn sorption, contact angle, surface energy/tension measurements, turbidity etc.RESPONSIBILITIES◾ Characterisation of catalyst products to facilitate problem solving activities, helping support business decisions.◾ Delivery of findings at internal JM conferences, customers and suppliers through first-class presentations. ◾ Investigate new methodologies and equipment to support characterisation of next-generation products. ◾ Management of 3 direct reports, including a placement student, with each report achieving high standards of performance.◾ Regional Test Method owner, responsible for maintenance of complex analytical equipment and driving standardisation of the method across the globe.ACHIEVEMENTS◾ Travelled across the globe to JM sites such as Shanghai and Macedonia to attend Test Method Workshops, delivering presentations as the expert in my field. Also visited various substrate suppliers, sharing test method expertise and coaching local experts. These conversations lead to the substrate suppliers purchasing the same equipment as us, to ensure they had the same capabilities. This required remote development of their methods by us to allow the test to be performed at any site, which was only possible with accurate communication and clear documentation.◾ As owner of my own lab, I provided a safe atmosphere for users to work in and led many safety initiatives, including safety improvements to our Washburn method. I managed to reduce exposure to organic chemicals through sourcing alternative materials. Where it was not possible to exchange solvents, I altered the methodology to minimise risk and reduce the number of steps that could lead to exposure. The improvements made, resulted in no volatile emissions being detected. Show less



The Hemel Hempstead School

• Hemel Hempstead, United Kingdom

• Invigilator

  • May 2016 - Jul 2016



Retirement Villages

• Australia
• Construction
• 1 - 100 Employee

• Gardener

  • Aug 2015 - Sep 2015



GSK

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Process Support - Secondary Manufacturing

  • Jun 2014 - Jul 2015

  RESPONSIBILITIES ◾ Interact and liaise with numerous site-functions at various business levels, on a daily basis, to support the fulfilment of the production schedule. ◾ Responsible for driving continuous improvement projects and technical ownership for production area, including identification and resolution of minor safety and cGMP gaps. ◾ Handle day to day support of the value stream, organising my daily workload, dealing with conflicting priorities and responding with an appropriate sense of urgency. ◾ Provide technical knowledge to allow completion of customer complaints, validation and updates to standard operating procedures. ◾ Write numerous customer complaint reports, relaying detailed technical knowledge of the manufacturing process in a concise and clear manner, suitable for customers overseas. ◾ Work with large data sets to resolve ongoing manufacturing issues, using statistical software such as Statistica and Excel. Show less



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Sep 2013 - Jan 2014



Fire Tech

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Tutor

  • Dec 2013 - Dec 2013

  RESPONSIBILITIES ◾ Taught a small class of children aged between 9-12 how to create mobile apps using basic Javascript coding. ◾ Set targets and outlined rules to the students to ensure they finished their work on time and to the highest standard. ◾ Give feedback to parents regularly on the student's progress and illustrate the techniques that the students have demonstrated. ◾ Deliver the company mission to children of all ages to "teach young people to create and innovate through technology." ◾ To be responsible for children during their stay and responsible for their well-being onsite. Show less



Maidenhead Aquatics

• Hemel Hempstead, United Kingdom

• Sales assistant

  • Oct 2010 - Jun 2012

  RESPONSIBILITIES ◾ Had a duty of care ensuring the welfare of all livestock, identifying diseases and acting accordingly. ◾ Operation of the till, including dealing with difficult customers during the refund process. ◾ Maintained all fish tanks and ensured stock was always faced up. RESPONSIBILITIES ◾ Had a duty of care ensuring the welfare of all livestock, identifying diseases and acting accordingly. ◾ Operation of the till, including dealing with difficult customers during the refund process. ◾ Maintained all fish tanks and ensured stock was always faced up.