Marketing Specialist

• Apr 2023 - Present

Marketing Director

• Dec 2022 - Present

Marketing Director

• Aug 2022 - Present

Shift Supervisor

• Apr 2020 - Mar 2023

-Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer -Conveyed information to manager so that the team can respond as necessary to create the Third Place environment during each shift -Supported with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed -Provided feedback to store manager on partner performance during shift -Evaluated environment and customers for cues to anticipate customer and store needs -Executed store operations during scheduled shifts -Succeeded in following all cash management and cash register policies and ensures proper cash management practices -Maintained regular and consistent attendance and punctuality -Prepared quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards -Operated each shift inline with all health, safety and sanitation guidelines for products -Utilized operational tools to achieve operational excellence during the shift Show less

Store Manager

• Nov 2019 - Apr 2020

-Provided excellent customer service -Supported sales growth by working with the store’s team, the sales representative, and the regional management team-Managed the hiring process and training of sales associates-Developed a training plan/guide for new hires for my store-Developed a daily plan to ensure cleanliness, goals and sales goals were being met-Promoted a culture of respect, accountability, collaboration, and teamwork-Increased store sales from previous year by 5%-Created weekly schedules to follow the needs of the store-Ensured daily price markdowns were complete-Completed seasonal shoe recalls-Ensured proper cash handling procedures were being used Show less

Assistant Manager

• Sep 2018 - Nov 2019

Marketing Assistant

• May 2017 - Aug 2018

- Developed and scheduled social media initiative to insure constant social media presence- Managed Organic Garage's online community by providing quick, effective responses to followers for increased engagement- Planned and supported the execution, promotion and overall logistics of trade shows and demos- Managed Competitive Analysis program in order to ensure competitive pricing- Coordinated Marketing events and functions from the planning, execution, follow up and evaluation- Analyzed sales to provide projection for future sales in regards to the bi-weekly flyer - Analyzed marketing budget to provide reports to the investors - Managed Marketing Calendar of due dates, including print and signage design, website updates, Google analytics and media- Assisted the Director of Marketing with all marketing department functionality Show less

Grocery Clerk

• Sep 2016 - May 2017

- Engaged and interacted with customers to create a positive shopping experience whilst maintaining a high level of customer service- Assisted in receiving, storing, and stocking of products while ensuring proper product rotation and quality.- Placed orders as requested- Created and built product displays, ensured proper facing of products, and handled product damages and credits according to company policy- Assisted in the training of others

Ski Instructor

• Dec 2011 - Mar 2018

- Managed groups of 8-10 children between the ages of 6-15 - Submitted weekly updates and weekly lesson plans - Worked collaboratively with other staff to meet the company's goals and objectives - Managed groups of 8-10 children between the ages of 6-15 - Submitted weekly updates and weekly lesson plans - Worked collaboratively with other staff to meet the company's goals and objectives

Girls Section Director

• Jul 2016 - Aug 2016

- Supervised a team of 10+ female staff, ensuring they have the required skills and resources to build, grow and ensure the children have a great summer - Planned and implemented daily activities, ensuring equipment and materials are readily available - Reported to Camp Director and delegated his tasks among the counsellors - Managed the entire girl section (70+ children) and dealing with any issues that may have arised - Supervised a team of 10+ female staff, ensuring they have the required skills and resources to build, grow and ensure the children have a great summer - Planned and implemented daily activities, ensuring equipment and materials are readily available - Reported to Camp Director and delegated his tasks among the counsellors - Managed the entire girl section (70+ children) and dealing with any issues that may have arised

Sales Associate

• Sep 2014 - May 2016

- Described, and sold cakes and pastries to customers - Managed the cash register and took online and phone orders for cakes - Resolved problems quickly, promptly and efficiently - Ordered supplies for the bakery and the kitchen - Described, and sold cakes and pastries to customers - Managed the cash register and took online and phone orders for cakes - Resolved problems quickly, promptly and efficiently - Ordered supplies for the bakery and the kitchen

Co Owner

• 2013 - 2016

Dedicated and energetic photographer with 2 years experience in studio photography. Dedicated and energetic photographer with 2 years experience in studio photography.