Experience

Oshkosh Food Co-op

• United States
• Retail Groceries
• 1 - 100 Employee

• CVO / Store Leader

  • Oct 2023 - Present



Scooter's Coffee

• Food & Beverages
• 700 & Above Employee

• Director Of Operations

  • Jun 2022 - Sep 2023

  Brand Ambassador, establishing vision, culture, and core values, new store openings, overseeing marketing and promotions, leading in P&L, working hand and hand with HR, Hiring district level and store management, district and store manager development, providing feedback to team members, evaluations.Opened and led the fastest store to a million dollars in Scooter's 25 year history by over 60 days.Successfully promoted the most successful Scooter's opening day and opening three days in Scooter's history.The fastest to achieve an 80+ person half hour in Scooter's history.Opened and led 14 Scooter's stores in less than two years from the ground floor.Led stores to a total of 13 million in annual projected revenue. Show less

• Leader

  • Nov 2021 - Jun 2022

  Launched new store with 22 days lead time.Single day sales records for franchise of Hart Family Coffee, and as high as number two for all Scooters stores. Leader in labor, profitability, and guest feedback scores.Strategic planning and advising.Fastest store to a million dollars in sales by over 50 days in Scooters Coffee history!



Starbucks

• United States
• Retail
• 700 & Above Employee

• Multi Unit/Training Store Manager

  • Jun 2017 - Nov 2021

  Training of new store managers and assistant managers, multi unit leadership, store manager development, interviewing, hiring, providing feedback to employees, evaluations, cash handling, staff training of up to 40 partners, product management, opening & closing store, customer service, inventory, enforcement of government food and safety guidelines, beverage preparation, managing profit & loss, scheduling, etc.Advanced Leadership Development ProgramManager of the year (2019) for the state of WI (110 stores), Number 2 manager in the Midwest Region 2019 (750 stores)Multi-unit managementSingle week sales record with over $67,000 in salesIncreased annual sales to over $3,000,000 from a rolling $34,000 average weekly sales to a $57,000 rolling average Show less

• Store Manager

  • Aug 2014 - Nov 2021



Arby's

• United States
• Restaurants
• 700 & Above Employee

• Manager

  • Aug 2013 - Aug 2014

  Responsibilities: Cash handling, staff training of up to 20 employees, product management, opening & closing store, customer service, inventory, enforcement of government food and safety guidelines, providing feedback to employees, evaluations, food preparation, managing profit & loss, scheduling, etc. 5% Sales Growth Immediate increase in store profitability Top rated customer feedback Led multiple stores simultaneously Responsibilities: Cash handling, staff training of up to 20 employees, product management, opening & closing store, customer service, inventory, enforcement of government food and safety guidelines, providing feedback to employees, evaluations, food preparation, managing profit & loss, scheduling, etc. 5% Sales Growth Immediate increase in store profitability Top rated customer feedback Led multiple stores simultaneously



North American Mission Board

• United States
• Religious Institutions
• 300 - 400 Employee

• Church Starter

  • May 2006 - Aug 2009

  Public speaking, technology team leader, outreach coordinator, church planting, exegesis of community and culture, building and leading of servant and relational outreach teams, band development, counseling, outreach to the poor, web and advertising design, benevolence fund administration, Easter and Christmas extravaganza coordinator for up to 500 people, administrative and accounting duties, volunteer coordinator, evaluations of both volunteers and staff, small group leadership and other responsibilities. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Aug 2006 - Jul 2009

  Cash handling and safe management, book keeping for cash bank deposits, sales floor and staff supervision, product management, opening and closing of store, providing legendary customer service and customer relations, inventory, enforcement of government food and safety guidelines, employee training, and the providing of feedback to employees, etc. Two exceeds performance evaluations Cash handling and safe management, book keeping for cash bank deposits, sales floor and staff supervision, product management, opening and closing of store, providing legendary customer service and customer relations, inventory, enforcement of government food and safety guidelines, employee training, and the providing of feedback to employees, etc. Two exceeds performance evaluations



Walmart

• United States
• Retail
• 700 & Above Employee

• Division Manager

  • Sep 1999 - May 2006

  Provided troubleshooting services to multiple departments, management of Wal-Mart's "SMART" computer system including order entry, inventory adjustments, and stock reconfiguration, managing staffing requirements, performance evaluation, and employee mentoring, administered government guidelines for employee and customer safety, customer service and customer relations, sales forecasting, upkeep of employee scheduling on a multi-shift system for up to 30 employees, etc. Led multiple areas to over 10 million in sales annually Led inventory team to control and distribute inventory with an annual 100 million dollars sales volume Annual sales increases of 10 % or more yearly Promoted five times starting from the ground floor Seven exceeds performance evaluations Show less