Experience

Evisions

• Software Development
• 1 - 100 Employee

• Software Engineer and Security/Compliance Team

  • Nov 2020 - Present

  Jacksonville, Florida Area At Evisions, I combine my passion for higher education, data privacy, and cloud technology, to deliver comprehensive software solutions and ensuring robust compliance standards in our SaaS offerings. I am a Full-Stack Software Engineer, developing and enhancing our SaaS products on the AWS cloud platform, always with a focus on meeting the unique needs of the higher education community. • Leveraging AWS tools like S3, Lambda, Athena, Event-Bridge, IAM, CDK, Glue, CICD, AppSync, RDS, and… Show more At Evisions, I combine my passion for higher education, data privacy, and cloud technology, to deliver comprehensive software solutions and ensuring robust compliance standards in our SaaS offerings. I am a Full-Stack Software Engineer, developing and enhancing our SaaS products on the AWS cloud platform, always with a focus on meeting the unique needs of the higher education community. • Leveraging AWS tools like S3, Lambda, Athena, Event-Bridge, IAM, CDK, Glue, CICD, AppSync, RDS, and DynamoDB to build well-architected, cloud-native solutions catered to higher education institutions. • Applying problem-solving acumen to identify solutions, ensuring our products are robust, secure, and tailored to the higher education community's challenges. • Championing Security & Data Privacy Compliance, leading ISO certification and recertification processes, and privacy governance to uphold highest data security standards. • Serving as Ellucian Colleague ERP SQL expert for report development, data analyzation, and ETL development, enhancing our products' data management capabilities. • Actively participating in Security, Privacy and Compliance committee, aiding our ISO certifications achievement: ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2019, Tex-Ramp and ongoing recertification efforts. • Utilizing Data Quering & SQL skills across MSSQL Server TSQL, Oracle SQL, AWS PostgreSQL, AWS Glue, Athena and DynamoDB environments to provide dynamic data solutions. • Building solid relationships with internal Business Stakeholders and Clients, fostering collaboration to better serve our higher-education partnerships. As an active Higher Education Advisory Committee member, I advocate for enhancing SaaS solutions, privacy, and security in higher education, contributing to our ongoing offerings improvement at Evisions.

• Strategic Solutions Manager

  • Jul 2019 - Nov 2020

  North Florida, United States



Jacksonville University

• United States
• Higher Education
• 700 & Above Employee

• Director of Information Services

  • Jan 2012 - Jul 2019

  Jacksonville, Florida As Director of Information Services at Jacksonville University, I led the Systems and Planning Department, aligning technical strategies with institutional objectives. My role included overseeing a multimillion-dollar Information System budget and ensuring GDPR & Data Privacy policies were adhered to, including the implementation of the One Trust Privacy portal. Key Achievements: • Spearheaded the implementation, maintenance, and development of enterprise-wide systems including… Show more As Director of Information Services at Jacksonville University, I led the Systems and Planning Department, aligning technical strategies with institutional objectives. My role included overseeing a multimillion-dollar Information System budget and ensuring GDPR & Data Privacy policies were adhered to, including the implementation of the One Trust Privacy portal. Key Achievements: • Spearheaded the implementation, maintenance, and development of enterprise-wide systems including Ellucian Colleague ERP, SharePoint web portal, Evisions’ Maps & Argos reporting systems, and Official Payments, demonstrating my proficiency in a variety of systems and software. • Executed data privacy management strategies, maintaining data mapping, processing inventories, and data subject access requests, reinforcing my commitment to privacy management. • Successfully implemented university-wide system projects such as the integrated reporting platform (Argos), OneTrust Privacy Portal, Synoptix Financial Reporting, and SoftDocs Document Imaging System, illustrating my ability to manage large-scale projects and deliver results. • Managed a high-performing Information Technology team, including Database Administrators, Programmers, SharePoint Web Developers, and System Analysts, highlighting my leadership and team management skills. • Acted as the primary IT liaison for all internal departments during new system implementations & projects, demonstrating my strong communication and collaboration skills. • Utilized strong T-SQL skills for reporting and all 3rd Party Integrations, working across SQL Server 2008r2, 2012 & 2014, and provided leadership and backup support to SQL Server developers and DBAs. Through this experience, I gained significant insight into the unique challenges and needs of higher education institutions, setting the foundation for my current role at Evisions. Show less



ValueOptions, Inc.®

• United States
• Health, Wellness & Fitness
• 500 - 600 Employee

• Data Analyst (Tricare DOD subcontractor)

  • Jun 2008 - Apr 2012

  Jacksonville Fl At ValueOptions, I served as a key contributor to the Federal Division supporting the DOD Tricare-South region, utilizing my deep data analysis skills to bolster our service delivery. As required by the nature of our work, I maintained a top-secret clearance, demonstrating my commitment to security and confidentiality. My responsibilities included parsing complex datasets, generating insightful reports, and working collaboratively with the team to address the needs of our clients and service… Show more At ValueOptions, I served as a key contributor to the Federal Division supporting the DOD Tricare-South region, utilizing my deep data analysis skills to bolster our service delivery. As required by the nature of our work, I maintained a top-secret clearance, demonstrating my commitment to security and confidentiality. My responsibilities included parsing complex datasets, generating insightful reports, and working collaboratively with the team to address the needs of our clients and service providers. My tenure at ValueOptions not only reaffirmed my abilities in managing sensitive data but also underscored my dedication to maintaining the highest standards of security and compliance. Key Achievements: • Spearheaded analytical reporting, database management, and automation development, utilizing tools like MS SQL Server, Visual Basic, MS Access, and Powershell. • Managed reporting and data analysis for a call center supporting mental health benefit claims and provider data. • Oversaw DB management and development, supporting various departments including finance, customer service, IT, quality assurance, and HR. • Proposed and implemented an automated solution for personalized medical fee communications for over 7,000 network providers, improving service reliability and reducing costs. • Designed a correspondence tracking system for managing all incoming mail and faxes related to providers, beneficiaries, medical appeals, and congressional inquiries, integrating data from multiple sources for analytics. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Manager, HRIS

  • Mar 1994 - Dec 2007

  Jacksonville, Florida Area At Convergys (Now Concentrix) , my role as a Senior HR Information Systems (HRIS) Manager involved leveraging my technical acumen and leadership skills to streamline HR processes. Overseeing an international team, I ensured effective management of our HR databases, including Oracle HRMS, Oracle Payroll, Taleo, and MS SQL Server. I focused on driving efficiency, implementing automated solutions, and ensuring data accuracy and security. My key contributions include: * Introduced and… Show more At Convergys (Now Concentrix) , my role as a Senior HR Information Systems (HRIS) Manager involved leveraging my technical acumen and leadership skills to streamline HR processes. Overseeing an international team, I ensured effective management of our HR databases, including Oracle HRMS, Oracle Payroll, Taleo, and MS SQL Server. I focused on driving efficiency, implementing automated solutions, and ensuring data accuracy and security. My key contributions include: * Introduced and managed automated HR solutions to eliminate manual input, reducing errors and increasing efficiency. * Successfully transitioned our HRIS to Oracle HRMS, a project involving complex data migration and system customization. This significantly improved the efficiency and reliability of our HR system. * Facilitated workforce analytics through the creation of custom reports and dashboards, enabling data-driven decision-making at all levels of the organization. * Championed data integrity, implementing stringent data validation procedures and training HR staff on best practices for data management and security. * Managed the integration of HRIS with other systems such as payroll, benefits, and talent acquisition, ensuring seamless data flow and enhancing overall HR operations. * Participated in multiple special project teams including mergers & acquisitions, Call-Center ramp ups & EEOC Investigations. * Earned my PHR & SPHR Certifications. * Managed our international help desk team and the HR corporate reporting strategies with staff in 4 countries that supported over 75,000 employees in 70+ locations across the United States, Canada, Europe and Southeast Asia. Throughout my tenure at Convergys, I worked closely with HR, Finance, & IT departments, fostering collaboration and alignment in pursuit of organizational goals. My focus was always on leveraging technology to enhance HR processes, improve data quality, and provide insights that contribute to the strategic direction of the company. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Interior Communications Electrician

  • Feb 1989 - Jan 1994

  Norfolk, Virginia Area As an Interior Communications Electrician (IC) in the United States Navy, I played a crucial role in maintaining critical communication and navigation systems onboard the USS Ponce (LPD-15). My responsibilities spanned a diverse range of tasks, including the operation, maintenance, and repair of alarm, warning, indicator systems, and ship's control, entertainment, Communications and navigation systems. I also served with the Ship's Master-of-Arms on several TAD Assignments. During my… Show more As an Interior Communications Electrician (IC) in the United States Navy, I played a crucial role in maintaining critical communication and navigation systems onboard the USS Ponce (LPD-15). My responsibilities spanned a diverse range of tasks, including the operation, maintenance, and repair of alarm, warning, indicator systems, and ship's control, entertainment, Communications and navigation systems. I also served with the Ship's Master-of-Arms on several TAD Assignments. During my service, I enhanced my technical skills, notably in database applications such as Cobol & Clarion. I also specialized in the Stabilized Glide Slope Indicator (SGSI), Wind Measuring and Indicating System (WMIS), and AT&T Dimension® 2000 PBX Systems. I am proud to be a combat veteran, having served during the first Gulf War in both Desert Shield and Desert Storm campaigns. For my service, I was awarded the National Defense Service Medal, Sea Service Deployment Ribbon (2 Star), Southwest Asia Service Medal (1 Star), Navy Expeditionary Medal, Navy Unit Commendation, Battle "E" Ribbon, Navy Humanitarian Service Medal, Good Conduct Medal (First), and Navy Achievement Medal. My final duty assignment was with USS Ponce (LPD-15), FPO AE 09582-171 at Norfolk Operating Base, Norfolk, VA. I was honorably discharged in 1994. My military service shaped me as a disciplined, dedicated, and adaptable professional. The skills and values I acquired during this time continue to influence my approach to work and leadership in my civilian career. Show less