Experience

FiveSigma

• Costa Rica
• IT Services and IT Consulting
• 1 - 100 Employee

• Chairman

  • Mar 2016 - Present

  FiveSigma is a technology and business optimization company. We help business owners and CEO’s answer questions on how to use technology and digitalization to their advantage. • How can technology help me manage my company’s operations? • How can I be more competitive using technology tools in my industry? • How can I be more agile to identify and capture opportunities faster than my competitors? • How can transforming my business to digital make me and my company a winner in the next 5-10 years? We help them improve their customer life-cycles (Marketing, Sales, and Customer Retention). We create top of the line websites and develop online businesses, transforming them in 4 Big Pillars: UX & UI, CRM, Digital Marketing, BPO. Show less



HeyGoTo Marketing & Social Media

• Project Manager & Marketing Director

  • Jul 2014 - Jan 2016

  • HeyGoTo is a Digital Marketing Strategic Agency based in Las Vegas Nevada that uses the latest Online Marketing Techniques. Combined with superb Website development all areas of online marketing were served from SEO, PPC, Social Media Advertising and Strategy, Content Marketing and Creation, Local SEO, App development HGT was the combination of a full-fledged marketing agency with the energy of a start-up. • As Project Manager I was responsible to plan, budget, oversee and document all aspects of the average 12 main Projects or major Client Accounts. Time management, Budgeting and Analytical Skills were developed in this position, • As CMO the position demanded the facilitation of growth in leads and sales by optimizing the marketing strategy that needs to be different for every client that are in different industries. Responsible of prepatre overall marketing strategies, market studies, prepare user or customer journey maps, Develop KPIs and KRIs, analytics insights and reports to aplly and adjust marketing strategy and improve intake and journey processes of the user, implement and manage budgets, manage marketing team etc. Show less



GSAK Panama

• Chief Operating Officer (COO)

  • 2011 - 2013

  • Responsible for daily operations and managing 70 employees. The company was able to open and manage over 40 websites and over 65 thousand new accounts processed daily. Managed customer service, quality control, data processing, fraud control, customer retention, team leaders and supervisors. • As part of the Board of Directors and the founding team I took part in the development, design, operations and improvements of the systems that created and delivered a business growth from 10 employees in the first quarter to 70, and an increase of 500% in processed accounts after 36 months operations. Creating the maximum value for this segment of the corporation. Show less