Joshua Costello

I.T. Support Specialist at MediCapital Group
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Contact Information
us****@****om
(386) 825-5501
Location
GE

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JarekQ Aloisio

Joshua is great at what he sets his mind to. We took 'Discrete Structures in Computing' together at KSU and he definitely has working proficiency in C# and Java programming languages. He is driven when it comes to things hands on which is why Information Technology was his calling. He also conducts himself outside of the workplace in a respectful way. In extracurricular activities, particularly Ultimate Frisbee, he is a natural leader and can be very motivational when things get rough. Joshua is someone you can count on!

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Credentials

  • GCP Essentials - Good Clinical Practice
    European Centre for Clinical Research Training (ECCRT)
    Jun, 2021
    - Sep, 2024

Experience

  • MediCapital Group
    • Switzerland
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • I.T. Support Specialist
      • Feb 2021 - Present

      • Desk-side technical IT work handling Microsoft Office 365 based-network, support tickets and employee walk-ups. • Imaging of new or old Windows PCs and Surface Pros, Apple iPhones and Android phones or tablets. • Troubleshooting Office 365 applications (Excel, Word, Outlook, Teams) • Troubleshoot industry specific applications, configurations and medical equipment • Troubleshoot network issues (wireless APs, switches, cameras, MS Teams) • Ticket-handling through Jira with shifting focus in priority queues • Setup new offices with personal computer, dock, monitor, keyboard, mice while focusing on cable management • Currently assisting in implementation of Azure Active Directory to move all IT needs internally rather than outsourced work

  • Various Georgia Clients
    • Computer/Network Engineer - Freelance
      • Jun 2007 - Present

      ●Install vital and personal applications to fortify security architectures ●Build Local Area Networks to protect clients and their information ●Provided training for up to 50 personnel in using programs and application such as Microsoft Office Suite, PowerPoint, Gmail, and Anti-virus programs as well as how to use multiple GUI Interfaces ●Translation and debugging of Java, C#, and JavaScript code for clients who needed second opinions for special projects or who desired to streamline their application development processes

  • Coastal Logistics Inc.
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Lead Safety Trainer
      • Jun 2019 - Nov 2020

      ● Spearheaded the training team in order to protect delivery drivers, cargo, and civilians while maintaining company safety protocols on and off the road ● Attended weekly meetings with management team to enact new training techniques and habits with a strong emphasis on safety. Updated training measures resulted in reduction of compliance violations within the Amazon facility, increased team morale, and company rapport ● Spearheaded the training team in order to protect delivery drivers, cargo, and civilians while maintaining company safety protocols on and off the road ● Attended weekly meetings with management team to enact new training techniques and habits with a strong emphasis on safety. Updated training measures resulted in reduction of compliance violations within the Amazon facility, increased team morale, and company rapport

  • UPS
    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Personal Vehicle Driver
      • Oct 2018 - Jun 2019

      ● Loaded and delivered more than 300 packages per day for local delivery service ● After peak season, I worked in the warehouse facility as a package handler ● Loaded five trucks simultaneously in a fast-paced conveyor belt work environment that consisted of than 1000 packages daily ● Loaded and delivered more than 300 packages per day for local delivery service ● After peak season, I worked in the warehouse facility as a package handler ● Loaded five trucks simultaneously in a fast-paced conveyor belt work environment that consisted of than 1000 packages daily

  • The UPS Store 5776
    • Store Clerk
      • Jul 2018 - Oct 2018

      ● Responded to and resolved technical questions and specific printing jobs for posters, cards, pictures, and business cards ● Received items from customers to be packaged and shipped at the UPS store and from out-of-home mailboxes ● Responded to and resolved technical questions and specific printing jobs for posters, cards, pictures, and business cards ● Received items from customers to be packaged and shipped at the UPS store and from out-of-home mailboxes

Education

  • Kennesaw State University
    Bachelor of Science, Information Technology
    2016 - 2018
  • Southern Polytechnic State University
    Bachelor of Science - BS, Information Technology
    2014 - 2016
  • Georgia State University Perimeter College
    Associate's degree, Computer Science
    2010 - 2013

Community

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