Customer Success Specialist

• May 2022 - Present

Providing administrative and customer support with NTT Training's sales team towards closing sales and delivering successful training events.Communicating with customers to gather logistics data, entering data into sales software system, and ensuring customers' training needs are met and exceeded.

Producer

• Aug 2021 - May 2022

- Support content creation and training delivery through interaction with internal and external stakeholders.- Data entry of content into various software platforms.- Reviewing and editing curriculum documents.- Learning Management Software file management.- Updating course and training materials in electronic format.- Provide coordination and support for live and webcast training, including: Management of event calendar and coordination of resources; and event communication, sales support, registration, technical support, reporting and documentation. Show less

Outside Services and Golf Shop Attendant

• Jun 2020 - Jun 2021

Cart and Range Attendant

• Oct 2019 - May 2020

Drug and Alcohol Technician

• Oct 2018 - Sep 2019

• Assist with any admissions, appointments required, or variations in routine that may arise. • Move clients through a structured day while monitoring prescribed medication schedules. • Responsible for completing intakes, health and wellness assessments, and performing group therapy sessions. • Trained in and fluent in Department of Mental Health documentation timelines and standards. • Assist with any admissions, appointments required, or variations in routine that may arise. • Move clients through a structured day while monitoring prescribed medication schedules. • Responsible for completing intakes, health and wellness assessments, and performing group therapy sessions. • Trained in and fluent in Department of Mental Health documentation timelines and standards.

Billing Specialist

• Nov 2017 - Jun 2018

• Posted customer payments by recording cash transactions. • Updated receivables by totaling unpaid invoices • Summarized receivables by maintaining invoice accounts; verifying totals; and preparing monthly receivable statements. • Provided backup support to other departments; performed administrative duties • Posted customer payments by recording cash transactions. • Updated receivables by totaling unpaid invoices • Summarized receivables by maintaining invoice accounts; verifying totals; and preparing monthly receivable statements. • Provided backup support to other departments; performed administrative duties

Independent Contractor

• Jan 2017 - Jul 2017

Performed internal and external landscaping and construction detail work for a modern home. Performed internal and external landscaping and construction detail work for a modern home.

Banquet Event Server

• Sep 2014 - Jul 2016

Provided excellent customer service to club members, maintaining the professional business reputation of Valley Country Club through interactions with customers. Assisted the kitchen staff and club managers with a range of duties associated with events set up by the club's coordinators. Provided excellent customer service to club members, maintaining the professional business reputation of Valley Country Club through interactions with customers. Assisted the kitchen staff and club managers with a range of duties associated with events set up by the club's coordinators.

Production Crew & Sales Rep

• Feb 2015 - Apr 2016

Part of three person photo/video crew which traveled to cities nation-wide, to video tape event competitions. Coordinated with production staff on-site to set up equipment before events in order to have efficient and successful recording of competitions. Completed sales of photos and videos to customers at event sites. Asked to do videography sometimes, which allowed me to develop new skills quickly and adapt to video and computer hardware. Responsible for equipment break-down, arrangement, and complete shipment back to office at conclusion of each event assignment Show less

Intramural Sports Supervisor

• Feb 2013 - Apr 2014

I was responsible for monitoring the Intramural officials during sports matches and resolving player disputes quickly and effectively to maintain dense game schedules. I was responsible for monitoring the Intramural officials during sports matches and resolving player disputes quickly and effectively to maintain dense game schedules.

Golden Buffalo Marching Band Equipment Staff

• Jul 2012 - Nov 2012

As part of a 4-person team, we were responsible for the daily management of marching band practice equipment. When traveling for away games, I would be responsible for quickly and efficiently loading and unloading the band's instruments from the bus, which required constant awareness and attention to detail. As part of a 4-person team, we were responsible for the daily management of marching band practice equipment. When traveling for away games, I would be responsible for quickly and efficiently loading and unloading the band's instruments from the bus, which required constant awareness and attention to detail.