Joanne Chapman-Reps
Principal at D2 Demand Solutions, Inc.- Claim this Profile
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Bio
Teresa Dalsager
Any organization would be fortunate to have Joanne on their team. We worked together on a number of company-wide projects, including leadership programs and cultural initiatives over the course of 10+ years. The success and sustainability of these projects depended greatly on Joanne's ability to project manage and keep leaders (up and down the organization) moving forward toward one end goal. Based on her organizational skills AND her ability to genuinely connect with everyone she worked with, Joanne was able to accomplish all she was responsible for. Joanne is fearless when it comes to "pushing back" when diagnosing a problem or seeking answers to outstanding questions. She has limitless energy and a thoughtful conviction for excellence that made her many contributions invaluable. Joanne has a true eye for detail and is very pragmatic in her approach. These characteristics made Joanne a critical partner over the years and for multiple, far reaching projects. She has a keen sense of HOW to communicate critical messages and was a resource for many executives who trusted her guidance and input. Any company will be better in the long-term with Joanne on their team and I would be happy to speak with anyone who wants to know more about all she has to offer.
Dave Brackett
Joanne and I worked together my entire Archstone career. She was a key part of what I consider to be the best training department in the multi family industry. In her role, Joanne was responsible for creating much of the training curriculum used by the company. Additionally, she acted as the project manager for most of our training programs. Joanne is very organized and produces very high quality work. She is also a dedicated associate and one of those people everyone likes to have as part of their team. I would gladly work with Joanne again.
Teresa Dalsager
Any organization would be fortunate to have Joanne on their team. We worked together on a number of company-wide projects, including leadership programs and cultural initiatives over the course of 10+ years. The success and sustainability of these projects depended greatly on Joanne's ability to project manage and keep leaders (up and down the organization) moving forward toward one end goal. Based on her organizational skills AND her ability to genuinely connect with everyone she worked with, Joanne was able to accomplish all she was responsible for. Joanne is fearless when it comes to "pushing back" when diagnosing a problem or seeking answers to outstanding questions. She has limitless energy and a thoughtful conviction for excellence that made her many contributions invaluable. Joanne has a true eye for detail and is very pragmatic in her approach. These characteristics made Joanne a critical partner over the years and for multiple, far reaching projects. She has a keen sense of HOW to communicate critical messages and was a resource for many executives who trusted her guidance and input. Any company will be better in the long-term with Joanne on their team and I would be happy to speak with anyone who wants to know more about all she has to offer.
Dave Brackett
Joanne and I worked together my entire Archstone career. She was a key part of what I consider to be the best training department in the multi family industry. In her role, Joanne was responsible for creating much of the training curriculum used by the company. Additionally, she acted as the project manager for most of our training programs. Joanne is very organized and produces very high quality work. She is also a dedicated associate and one of those people everyone likes to have as part of their team. I would gladly work with Joanne again.
Teresa Dalsager
Any organization would be fortunate to have Joanne on their team. We worked together on a number of company-wide projects, including leadership programs and cultural initiatives over the course of 10+ years. The success and sustainability of these projects depended greatly on Joanne's ability to project manage and keep leaders (up and down the organization) moving forward toward one end goal. Based on her organizational skills AND her ability to genuinely connect with everyone she worked with, Joanne was able to accomplish all she was responsible for. Joanne is fearless when it comes to "pushing back" when diagnosing a problem or seeking answers to outstanding questions. She has limitless energy and a thoughtful conviction for excellence that made her many contributions invaluable. Joanne has a true eye for detail and is very pragmatic in her approach. These characteristics made Joanne a critical partner over the years and for multiple, far reaching projects. She has a keen sense of HOW to communicate critical messages and was a resource for many executives who trusted her guidance and input. Any company will be better in the long-term with Joanne on their team and I would be happy to speak with anyone who wants to know more about all she has to offer.
Dave Brackett
Joanne and I worked together my entire Archstone career. She was a key part of what I consider to be the best training department in the multi family industry. In her role, Joanne was responsible for creating much of the training curriculum used by the company. Additionally, she acted as the project manager for most of our training programs. Joanne is very organized and produces very high quality work. She is also a dedicated associate and one of those people everyone likes to have as part of their team. I would gladly work with Joanne again.
Teresa Dalsager
Any organization would be fortunate to have Joanne on their team. We worked together on a number of company-wide projects, including leadership programs and cultural initiatives over the course of 10+ years. The success and sustainability of these projects depended greatly on Joanne's ability to project manage and keep leaders (up and down the organization) moving forward toward one end goal. Based on her organizational skills AND her ability to genuinely connect with everyone she worked with, Joanne was able to accomplish all she was responsible for. Joanne is fearless when it comes to "pushing back" when diagnosing a problem or seeking answers to outstanding questions. She has limitless energy and a thoughtful conviction for excellence that made her many contributions invaluable. Joanne has a true eye for detail and is very pragmatic in her approach. These characteristics made Joanne a critical partner over the years and for multiple, far reaching projects. She has a keen sense of HOW to communicate critical messages and was a resource for many executives who trusted her guidance and input. Any company will be better in the long-term with Joanne on their team and I would be happy to speak with anyone who wants to know more about all she has to offer.
Dave Brackett
Joanne and I worked together my entire Archstone career. She was a key part of what I consider to be the best training department in the multi family industry. In her role, Joanne was responsible for creating much of the training curriculum used by the company. Additionally, she acted as the project manager for most of our training programs. Joanne is very organized and produces very high quality work. She is also a dedicated associate and one of those people everyone likes to have as part of their team. I would gladly work with Joanne again.
Experience
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D2 Demand Solutions, Inc.
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United States
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Business Consulting and Services
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1 - 100 Employee
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Principal
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Jan 2017 - Present
Consulting on key issues in sales, leadership development, associate and customer experience, project and change management, acquisition and integration, and internal business processes and workflows. Applying expertise in organization and change management to translate C-Suite initiatives into effective performance improvement programs. Consulting on key issues in sales, leadership development, associate and customer experience, project and change management, acquisition and integration, and internal business processes and workflows. Applying expertise in organization and change management to translate C-Suite initiatives into effective performance improvement programs.
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Owner and Executive Consultant
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Mar 2013 - Dec 2016
Providing consulting services to organizations that want to move their business forward. Leveraging expertise in change management to translate strategic executive initiatives in the areas of sales, customer experience, NPS, onboarding and leadership development into working, effective performance improvement programs. Providing consulting services to organizations that want to move their business forward. Leveraging expertise in change management to translate strategic executive initiatives in the areas of sales, customer experience, NPS, onboarding and leadership development into working, effective performance improvement programs.
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Archstone
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Real Estate
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300 - 400 Employee
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AVP National Training
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Aug 2006 - Mar 2013
• Direct, lead and manage strategic training initiatives that support the goals and objectives of the company.• Manage the Customer Loyalty Experience training initiative and Reputation Management metrics including the Net Promoter System of Management. • Design, plan, and implement leadership development program for mid and senior level leaders.• Consult and partner with executive team to strategically plan training content and objectives. • Pilot new programs and review and assess current training programs for refinement or enhancement.• Partner with Regional Services to create training materials for onsite maintenance teams.• Manage instructional designer team.• Develop, implement and oversee new programs that streamline processes for associates within the organization.• Coordinate the appropriate facilitation and instruction for each program and execute train the trainer for facilitators. • Work with key stakeholders to identify measures of success for training and evaluate the short- and long-term effectiveness of training programs.• Facilitate virtual and traditional Instructor Led training.
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Director - National Accounts
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1998 - 2006
• Responsible for developing and implementing purchasing strategies with key accounts such as General Electric Appliances, Sherwin Williams, and Shaw Flooring• Prepares purchase requisitions, negotiates and approves vendor contracts.• Tracks purchasing activity to monitor pricing and compliance• Manage vendor relationships and assist in building effective partnerships.• Maintain procurement contract files and pricing. • Responsible for developing and implementing purchasing strategies with key accounts such as General Electric Appliances, Sherwin Williams, and Shaw Flooring• Prepares purchase requisitions, negotiates and approves vendor contracts.• Tracks purchasing activity to monitor pricing and compliance• Manage vendor relationships and assist in building effective partnerships.• Maintain procurement contract files and pricing.
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Norwich Union International
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Financial Services
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1 - 100 Employee
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Norwich Union - Project Coordinator
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1995 - 1998
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Education
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Regis University
Master of Science (M.S.), Organizational Leadership -
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University of Prince Edward Island
Business Administration
Community
