Experience

Dealer IT LLC

• Jackonville, Florida

• Account Executive

  • Jun 2016 - Present



Hanania Automotive Group

• Jacksonville, Florida Area

• Director of Information Technology

  • Apr 2012 - May 2016

  Manage 11 car dealerships with 450 employees and averaging over 3000 incident cases annually. Analyze complex business requirements and recommend technical solutions in compliance with procedures. Lead training for end-users and on-site personnel to maintain long term efficiency and performance. Maintain cost efficiency through budget management and process improvements to maximize productivity. Develop and maintain key business relationships with senior business stakeholders… Show more Manage 11 car dealerships with 450 employees and averaging over 3000 incident cases annually. Analyze complex business requirements and recommend technical solutions in compliance with procedures. Lead training for end-users and on-site personnel to maintain long term efficiency and performance. Maintain cost efficiency through budget management and process improvements to maximize productivity. Develop and maintain key business relationships with senior business stakeholders. Collaborate with and lead senior business leaders in defining strategies and directions for key infrastructure and operations processes. Oversee ongoing maintenance and improvements to policies, procedures, and work methods. Communicate IT strategies and plans to immediate team, staff, customers, and stakeholders. Show less Manage 11 car dealerships with 450 employees and averaging over 3000 incident cases annually. Analyze complex business requirements and recommend technical solutions in compliance with procedures. Lead training for end-users and on-site personnel to maintain long term efficiency and performance. Maintain cost efficiency through budget management and process improvements to maximize productivity. Develop and maintain key business relationships with senior business stakeholders… Show more Manage 11 car dealerships with 450 employees and averaging over 3000 incident cases annually. Analyze complex business requirements and recommend technical solutions in compliance with procedures. Lead training for end-users and on-site personnel to maintain long term efficiency and performance. Maintain cost efficiency through budget management and process improvements to maximize productivity. Develop and maintain key business relationships with senior business stakeholders. Collaborate with and lead senior business leaders in defining strategies and directions for key infrastructure and operations processes. Oversee ongoing maintenance and improvements to policies, procedures, and work methods. Communicate IT strategies and plans to immediate team, staff, customers, and stakeholders. Show less



Axia Productions

• Jacksonville, Florida Area

• Owner

  • Jan 2009 - Apr 2012

  Provided Systems Consulting services in information technology selection, deployment, implementation, and support to small and medium size businesses. We primarily promote the use of Professional Open Source Software wherever applicable as means to ensure evolutionary progress and mission criticality for clients. Services available are Comprehensive Technical Support, Software Installation and System Support, Hardware Installation and Support, On-Site Training and Customer Support… Show more Provided Systems Consulting services in information technology selection, deployment, implementation, and support to small and medium size businesses. We primarily promote the use of Professional Open Source Software wherever applicable as means to ensure evolutionary progress and mission criticality for clients. Services available are Comprehensive Technical Support, Software Installation and System Support, Hardware Installation and Support, On-Site Training and Customer Support, Documentation Creation, Custom Software Design and Programming, Software Modifications and Enhancement, Upgrade and Modification Installation, Customer Database Design/Network Design and Installation, Report Design and Creation, Audio/Video Streaming. Show less Provided Systems Consulting services in information technology selection, deployment, implementation, and support to small and medium size businesses. We primarily promote the use of Professional Open Source Software wherever applicable as means to ensure evolutionary progress and mission criticality for clients. Services available are Comprehensive Technical Support, Software Installation and System Support, Hardware Installation and Support, On-Site Training and Customer Support… Show more Provided Systems Consulting services in information technology selection, deployment, implementation, and support to small and medium size businesses. We primarily promote the use of Professional Open Source Software wherever applicable as means to ensure evolutionary progress and mission criticality for clients. Services available are Comprehensive Technical Support, Software Installation and System Support, Hardware Installation and Support, On-Site Training and Customer Support, Documentation Creation, Custom Software Design and Programming, Software Modifications and Enhancement, Upgrade and Modification Installation, Customer Database Design/Network Design and Installation, Report Design and Creation, Audio/Video Streaming. Show less



B-MAS, LLC

• Jacksonville, Florida Area

• IT Consultant/Project Manager

  • Jan 2006 - Nov 2010

  Provided on-site desktop support to customers by troubleshooting software and hardware problems on WindowsXP and Windows 2000 Small Business Server. Installed and updated software on clients desktop. Installed and configured LAN printers and/or CUPS servers. Installed and configured Debian Linux OS Server on client servers. Cleaned infected machines of spam and viruses. Installed SSH, MySQL, Zimbra Mail Server, Apache, Trixbox CE VOIP server, DIMDIM Web Conference server, and Redmine… Show more Provided on-site desktop support to customers by troubleshooting software and hardware problems on WindowsXP and Windows 2000 Small Business Server. Installed and updated software on clients desktop. Installed and configured LAN printers and/or CUPS servers. Installed and configured Debian Linux OS Server on client servers. Cleaned infected machines of spam and viruses. Installed SSH, MySQL, Zimbra Mail Server, Apache, Trixbox CE VOIP server, DIMDIM Web Conference server, and Redmine Project Management software on servers. Managed and supervised several software developers for EMR/EHR software projects. Trained client personnel on EHR/EMR software. Installed and configured Lotus Notes on Macintosh computers. Trained Macintosh computer users on how to mapped shares on Windows files servers. Managed multiple simultaneous projects. Planned, executed and monitored assigned projects. Communicated with stakeholders by providing accurate reporting and information regarding ongoing initiatives. Coordinated, negotiated and motivated outside vendors and off-shore resources on matters related to schedules and project deliverables. Trained and motivated managers, developers and technicians. Coordinated user acceptance testing of software development deliverables and IT infrastructure by obtaining production turnover approvals from operations. Show less Provided on-site desktop support to customers by troubleshooting software and hardware problems on WindowsXP and Windows 2000 Small Business Server. Installed and updated software on clients desktop. Installed and configured LAN printers and/or CUPS servers. Installed and configured Debian Linux OS Server on client servers. Cleaned infected machines of spam and viruses. Installed SSH, MySQL, Zimbra Mail Server, Apache, Trixbox CE VOIP server, DIMDIM Web Conference server, and Redmine… Show more Provided on-site desktop support to customers by troubleshooting software and hardware problems on WindowsXP and Windows 2000 Small Business Server. Installed and updated software on clients desktop. Installed and configured LAN printers and/or CUPS servers. Installed and configured Debian Linux OS Server on client servers. Cleaned infected machines of spam and viruses. Installed SSH, MySQL, Zimbra Mail Server, Apache, Trixbox CE VOIP server, DIMDIM Web Conference server, and Redmine Project Management software on servers. Managed and supervised several software developers for EMR/EHR software projects. Trained client personnel on EHR/EMR software. Installed and configured Lotus Notes on Macintosh computers. Trained Macintosh computer users on how to mapped shares on Windows files servers. Managed multiple simultaneous projects. Planned, executed and monitored assigned projects. Communicated with stakeholders by providing accurate reporting and information regarding ongoing initiatives. Coordinated, negotiated and motivated outside vendors and off-shore resources on matters related to schedules and project deliverables. Trained and motivated managers, developers and technicians. Coordinated user acceptance testing of software development deliverables and IT infrastructure by obtaining production turnover approvals from operations. Show less