Data Analyst

• Jul 2022 - Present

Senior Technician - Data & Analytics

• Mar 2021 - Jan 2022

• Desiged and updated Tableau dashboards for Covid Testing and Contact Trace reporting for Public Health Scotland and Scottish Government.• Created and modifed ETL processes with SAP Data Services to produce final tables to be used for reporting via Tableau or Excel reports. • Designed virtual data bases with Denodo to produce different views and interfaces to be used by other reporting tools.• Liaised with Scottish Government and Public Health Scotland stakeholders to understand reporting needs.

Data Engineer

• May 2019 - Jan 2021

• Developing and transforming dashboards with Tableau to fulfill reporting requirements.• Coding R scripts to manipulate large data sets to feedand create into different reporting tools.• Designed, tested and maintained fault-tolerant ETL processes for weekly Tableau dashboard updates after migrating them from Alteryx to R. Saved costs as we no longer required an Alteryx license.• Support stakeholders obtaining data from different data bases using SQL queries.• Manage monthly dashboard updates that support insight delivery across the Marketing, Content and Product Departments within sky.• Liaise with stakeholders to understand reporting needs.

Quality Assurance Executive

• Nov 2015 - May 2019

• Analysing large datasets on excel and specialist software to assure the quality of data to generate meaningful insights.• Responsible for quality assurance of research projects from beginning to end while fulfilling delivery schedules.• Assessing if survey logic and routing (XML & Python) has been properly programmed.• Responsible for driving standardisation across research managers for questionnaire design.• Developing tools to help the team perform quality checks. • Experience of FocusVision Decipher project database, cross-tab tool and Quality Assurance of surveys and data for customers and prospects

Project Supervisor

• Nov 2014 - Nov 2015

• Responsible for setting-up, planning and managing projects from beginning to end, including preparing project work plan and deliveries.• Developing and delivering progress reports and improvement proposals to meet client needs.• Analysing large datasets to monitor progress and productivity.• Assessing if survey logic and routing has been properly programmed.• Effectively communicate project expectations to PM/stakeholders in a timely and clear fashion.• Responsible for quality control management over all the projects within the company.• Determining needs for additional resources and staff to achieve project goals.• Managing teams by delegating work, ensuring high standards of work and managing arising issues. • Supporting team member by monitoring and relevant coaching to improve performance and strike rates. All this while maintaining a competitive but friendly environment.

Quality Controller / Translator / Multilingual Market Researcher

• May 2014 - Oct 2014

• Conducting market research to a high survey rate which helped finish critical projects in time and I was subsequently recognised through the employee reward scheme for my work.• Quality control on fieldworker’s research by listening and assessing their interviews and giving them feedback. • Effective diary management, managing my appointments and callbacks and assisting new interviewers. • Efficiently translated various market research surveys that were used to successfully complete projects.• Managed to get a high market research • Effectively managing one's own time, appointments and call-backs and assisting/enabling other interviewers to carry out their own duties in the same manner.

Sales Executive

• Mar 2013 - Nov 2013

• Client (Business to client) acquisition and maintenance.• Effectively managing one´s own time, appointments and work plan to achieve the most number of meetings on a day. • Promotion of new and existing products. • Making offers and budgets for clients. • Client (Business to client) acquisition and maintenance.• Effectively managing one´s own time, appointments and work plan to achieve the most number of meetings on a day. • Promotion of new and existing products. • Making offers and budgets for clients.

Technical Support Engineer / Sales Executive

• Mar 2011 - Apr 2012

• Checking and programming of photovoltaic monitoring equipment.• Equipment assembly and wiring in electrical panels. • Home automation equipment programming.• Promoting new technical equipment (house automation systems, photovoltaic monitoring systems...)• Planning and writing new product presentations.• Client acquisition by researching different markets and looking for potential new or currents users of the promoted products• Making offers and budgets for existing and new clients.• Effectively managing one´s own time, appointments and work plan to achieve the most number of meetings on a day• Daily communication with clients (Engineering companies, education organizations, Hospitals...)

Internship

• Nov 2009 - Mar 2010

• Database and spread sheet development for stock market movement forecast.• Tutored in chartist analysis and graphic interpretation of stock market movements.• Attendance to daily videoconferences of stock market analysis and strategic planning. • Database and spread sheet development for stock market movement forecast.• Tutored in chartist analysis and graphic interpretation of stock market movements.• Attendance to daily videoconferences of stock market analysis and strategic planning.

Internship

• Oct 2008 - Jul 2009

• Using SAP (purchase and logistics unit), for the distribution of materials in different warehouses.• Collaboration with quality and security services designing SOP for the behaviour and tool use inwarehouses.• Collaboration developing a quality monitoring system for logistics operations. • Using SAP (purchase and logistics unit), for the distribution of materials in different warehouses.• Collaboration with quality and security services designing SOP for the behaviour and tool use inwarehouses.• Collaboration developing a quality monitoring system for logistics operations.