Experience

BridgePoint Associates

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiting Manager

  • Jan 2022 - Present

• Recruiter Specialist

  • May 2018 - Present

  -Review and assess candidate resumes for executive level positions in the nonprofit sector -Create and maintain candidate sourcing reports. -Locate, recruit and source candidates through networking, social media, and job boards. -Maintains and updates database of qualified non-profit applicants.-Assists in creating contact lists of nonprofit client prospects.-Conduct pre-screening phone interviews and video interviews with applicants. -Schedule appointments for interviews between client and applicant, as well as follow-up interviews when needed-Performs additional administrative and data entry tasks as assigned

• Recruiter Intern

  • Feb 2018 - May 2018



Gap Inc.

• United States
• Retail
• 700 & Above Employee

• Retail Stock Associate

  • Aug 2013 - Present

  -Assesses and addresses the replenishment needs of the store. -Performs all merchandise handling tasks. -Maintains the sales-floor, fitting rooms and cash-wrap by completing assigned tasks. -Ensures store is easy to shop and accessible to customers -Assesses and addresses the replenishment needs of the store. -Performs all merchandise handling tasks. -Maintains the sales-floor, fitting rooms and cash-wrap by completing assigned tasks. -Ensures store is easy to shop and accessible to customers



OJCommerce

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Claims Specialist

  • Feb 2015 - Aug 2017

  -Researched, analyzed and resolved customer disputes -Made decisions based on research whether to allow or request repayment of a deduction -Reviewed customer disputes within established company guidelines and procedures. -Resolved and negotiated customer order claims via phone, email, letter and other means of communication -Answered customer Supervisor/Managerial Escalation telephone calls -Researched, analyzed and resolved customer disputes -Made decisions based on research whether to allow or request repayment of a deduction -Reviewed customer disputes within established company guidelines and procedures. -Resolved and negotiated customer order claims via phone, email, letter and other means of communication -Answered customer Supervisor/Managerial Escalation telephone calls



Universal Orlando Resort

• Entertainment Providers
• 700 & Above Employee

• Team Leader/ Trainer/Attractions Attendant

  • Jun 2011 - Aug 2013

  -Managed a team of 22 people -Managed daily and weekly budget reports -Handled all customer complaints in a timely, effective, and pleasant manner -Served as key holder, responsibly opening and closing attraction. -Maintained all legal paperwork and documents for my attraction -Provided three-day on-the-job training to new hires/transfers -Managed a team of 22 people -Managed daily and weekly budget reports -Handled all customer complaints in a timely, effective, and pleasant manner -Served as key holder, responsibly opening and closing attraction. -Maintained all legal paperwork and documents for my attraction -Provided three-day on-the-job training to new hires/transfers