Experience

Catherine Hinds Institute of Esthetics

• Advanced Esthetics Student

  • Sep 2019 - Present

  Perform advanced skin analysis and treatments on 21 clients (as of 3.12.2020). Provide home-care and treatment plan recommendations for all clients to help them achieve optimal skin health. Abide by state board standards of sanitation to ensure maximum cleanliness and high quality treatments that are safe and effective.



Dream Spa Medical

• Scheduling Coordinator

  • Nov 2018 - Mar 2020

  Oversee operations of busy medical spa. Schedule quickly and efficiently to maximize opportunities but ensure a great experience for the client. Responsible for inventory, supervising/training new hires, equipment/product transfers, and overall daily responsibilities. Basic duties include responding to client communications as quickly as possible to ensure client loyalty and satisfaction, cash management, keeping a clean and relaxing spa environment, and ensure a smooth flow from check-in to… Oversee operations of busy medical spa. Schedule quickly and efficiently to maximize opportunities but ensure a great experience for the client. Responsible for inventory, supervising/training new hires, equipment/product transfers, and overall daily responsibilities. Basic duties include responding to client communications as quickly as possible to ensure client loyalty and satisfaction, cash management, keeping a clean and relaxing spa environment, and ensure a smooth flow from check-in to check-out. Avg. 95% of scheduling goal. Show more Show less



Ulta Beauty

• Beauty Advisor

  • Jun 2017 - Feb 2019

  Connect with clients to find their beauty wants and needs, and assess products/services to determine what would best suit the client. Up-sell product, salon, and esthetic services while benefitting the client. Organize and stock shelves, assemble weekly advertisements that are neat and appealing. Basic duties include cleaning and completing transactions. 75% conversion of retail-only clients to retail + services. Avg. 95-100% client loyalty.



Couto Management Group LLC

• Crew Member/Customer Service Associate

  • Mar 2018 - Nov 2018

  Take guest orders and prepare them quickly and accurately. Delegate tasks amongst the team to ensure tasks are done well and with pride. Light and deep cleaning, stocking, inventory, and daily cash management functions. Oversee operations and monitor team performance to ensure quick, accurate, and efficient work while store manager is not present. Maintain critical paperwork regarding standards of product to ensure that it is high quality.