Experience

Soboba Casino

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Executive Housekeeper

  • Nov 2022 - Present



Soboba Casino Resort

• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Assistant Executive Housekeeper

  • Feb 2022 - Nov 2022

• Housekeeping Trainer Specialist

  • Jan 2019 - Feb 2022

• Housekeeping Trainer Speciali

  • Jan 2019 - Feb 2022

  Training Housekeeping/Laundry personnel ensuring expectations in General policies and procedures are met, responsible of creating policies and procedures of department to maintain and enhance level standards, evaluating training needs and communicating properly, compliance with federal legal and OSHA requirements by being knowledgeable of existing and new legislation, filing and handling HR information and documentation while maintaining the strictest confidentiality of personnel, building, professional and technical knowledge by attending educational CE training courses, communicating compliance of New Hires to HR, assisting interviewing, recognizing, and rewarding employees, directing Supervisors with reviews and disciplinary actions as necessary Show less



South Coast Winery Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Shipping & Receiving/Accounting Clerk

  • Jul 2016 - Jan 2019

  Assisting Accounting Department with reconciliation of AP, AR In Change of Lost & Found procedures, organization of Accounting records Reviewing & Inspecting EOM Inventory, Group Folios, documenting & verifying Journal entries such as EOM transfers, payroll statistics, property issues, transfers, comps and allocations, auditing Revenue Reports and Excise Taxes Receiving, verifying, filling & distributing incoming shipments to proper departments; supervising daily inventory requests Assisting departments with quotes from vendors; weekly inventory & purchase orders; transactions entry into MAS Skilled in electric pallet jack & forklift operations Familiar with DS Compliance Reports, managed DS State Renewals Show less



South Coast Winery Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Housekeeper Trainer/Dispatcher

  • Jul 2015 - Jul 2015

  Responsible to plan, implement and evaluate departmental employee development training activities to meet the operational needs Developing and conducting training courses; facilitating training workshops based on operational requirements of the department Analyzing and identifying employee development needs to meet operational procedures; conducting on-job training sessions to meet standards; evaluating employees & developing plans to improve effectiveness as necessary Oversee job training of new and existing employees; participation & organization in employee development standard reviews Orientating and training of all new Housekeeping personnel, providing feedback to the Executive Housekeeper as to the abilities of all new team members; maintaining levels of quality as established by the Executive Housekeeper Conducting retraining of all Room Attendants; Responsible for quality assurance through all facets of housekeeping Oversee the work of housekeeping staff to meet standards of cleanliness Assisting, directing and training personnel, ensuring all rooms were updated to current in timely manner Ensuring safe work practices, safety rules and company regulations Responsible for administrative duties, filing, monitoring, answering and directing radio and phone calls to appropriate staff or department Directing daily meetings and organizing personnel assignments In charge of guests’ lost and found calls and inventories Show less



Carl Katcher Enterprises INC.

• Hemet, California, United States

• Supervisor/Shift Leader

  • Dec 2005 - Jan 2013

  Managing, hiring, recruiting, training & developing, and leading performance of employees. In charge of compliance and auditing I-9 and E-Verify process, reporting audit results to corporation Responsible and accountable for assisting and supporting all restaurant activities including customer service, profitability, scheduling, and quality assurance. Oversee and lead the performance of all employees, and ensure the expectations were exceeded. Providing leadership to team (All Star Team) with opening and planing of New Restaurant Responsible for financial records, cost and labor control Ensuring documentation was ready for audit inspections Managed inventory, in charge of placing orders and maintaining purchase records and weekly administrative requirements Show less