Experience

BAY COUNTY PSA SCHOOL DISTRICT

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Ese 1:1

  • Oct 2020 - Present



WIC PROGRAM CITY OF DALLAS

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Specialist

  • Apr 2020 - Jul 2020

  Assisted healthy women and children through effective nutrition services, nutritious foods and referrals to appropriate health and human services, delivered with integrity and respect for those we serve. Assisted healthy women and children through effective nutrition services, nutritious foods and referrals to appropriate health and human services, delivered with integrity and respect for those we serve.



Dermatology Specialists

• United States
• Medical Practices
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2017 - Dec 2018

  Scheduled patients appointments upon request, new and existing patients. Created charts and referrals. Sent consult notes to requesting physicians. Trained fellows colleagues. Scheduled patients appointments upon request, new and existing patients. Created charts and referrals. Sent consult notes to requesting physicians. Trained fellows colleagues.



General Dynamics

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Sep 2013 - Jul 2016

  Assisted consumers with their enrollment into the Marketplace. Provided general knowledge of the Marketplace. Completed applications, assisted consumers with tax questions and updated/corrected 1095-A forms upon request. Assisted CSRs with any calls/questions they weren't able to answer. Located and showed the CSR how to perform certain tasks. Took supervisor calls when requested. Assisted consumers with their enrollment into the Marketplace. Provided general knowledge of the Marketplace. Completed applications, assisted consumers with tax questions and updated/corrected 1095-A forms upon request. Assisted CSRs with any calls/questions they weren't able to answer. Located and showed the CSR how to perform certain tasks. Took supervisor calls when requested.