Jazmin Corea
Training & Development Coordinator at Innovetive Petcare- Claim this Profile
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Bio
Credentials
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QPR Gatekeeper
QPR InstituteApr, 2023- Nov, 2024 -
eLearning Instructional Design Certificate Program
The Learning GuildApr, 2023- Nov, 2024 -
CPR Certified BLS/ALS
RECOVER InitiativeAug, 2021- Nov, 2024 -
Veterinary Assistant
Miami Dade CollegeMar, 2015- Nov, 2024
Experience
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Innovetive Petcare
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United States
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Veterinary Services
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1 - 100 Employee
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Training & Development Coordinator
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Jan 2023 - Present
I am responsible for building out the foundation of the department and designing comprehensive training programs for veterinary professionals. I work closely with cross-functional teams to identify learning needs and create engaging, interactive content that supports the delivery of high-quality care for our animal patients. In this role, I am able to apply my expertise from working in the veterinary field and instructional design to make a meaningful impact on the industry. I am responsible for building out the foundation of the department and designing comprehensive training programs for veterinary professionals. I work closely with cross-functional teams to identify learning needs and create engaging, interactive content that supports the delivery of high-quality care for our animal patients. In this role, I am able to apply my expertise from working in the veterinary field and instructional design to make a meaningful impact on the industry.
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Doral Centre Animal Hospital
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United States
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Veterinary
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1 - 100 Employee
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Assistant Manager
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Oct 2021 - Dec 2022
Responsible for a diverse range of duties that are critical to the success of the business. One of my key responsibilities is to manage the organization's social media presence by creating and maintaining engaging content across various platforms such as Facebook, Instagram, and Workplace. In addition, I resolve any issues that may arise during my shift, delegating tasks to appropriate team members, including client complaints, equipment/software failures, and injury reports. I establish work priorities for the team under my supervision and regularly audit team records to ensure that they are complete. Moreover, I provide daily coaching and feedback to team members, including personal development plans and targeted goals, to improve individual and team success. As part of this role, I initiate coaching actions, providing verbal or written warnings for inappropriate work-related behaviors and clearly stating consequences for continued problems. Additionally, I develop and manage incentive programs that bond employees to the service, encouraging superior work performance. Lastly, I maintain an up-to-date employee training document that includes new hire documentation and training materials, ensuring that all team members receive the necessary training to perform their duties to the highest standard. Show less
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Patient Care Coordinator
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Feb 2021 - Oct 2021
Responsible for managing the billing for all hospitalized patients, presenting new estimates as needed, and ensuring effective communication between the veterinary doctor and the pet owner. I am committed to providing clients with the information they need to make informed decisions regarding their pet's health and treatment options. This includes scheduling visits and discharges, providing timely updates on their pet's medical condition via call or text, and answering any questions they may have regarding treatment, medication, diagnosis, or diagnostic testing. I work closely with the ICU department to ensure seamless coordination of patient care and provide exceptional service to our clients Show less
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Veterinary Technician
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Jul 2017 - Feb 2021
I provided clinical care to in-hospital and outpatient animals, collecting specimens for laboratory tests, and maintaining medical records for legal purposes. I assisted veterinarians in clinical exams, restrained patients for procedures, and was fluent in emergency procedures such as catheter placement, and CPR. Additionally, I performed basic in-house lab tests, filled out lab reports and logs, and filled prescriptions in the laboratory and pharmacy. I also had a strong knowledge of medical terminology, pharmacology, and equipment. As part of my clinical duties, I observed animal behavior, provided nursing care, and administered medications and treatments as prescribed. I also maintained a clean, sterile work environment and organized treatment areas, exam rooms, and labs to ensure efficient operation. Show less
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LeadER Animal Specialty Hospital
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United States
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Veterinary
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1 - 100 Employee
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Veterinary Receptionist
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Nov 2018 - Jan 2021
Maintained proper documentation in the medical record and managed record requests between other hospitals and specialty practices. I relayed appropriate information to/from clients to doctors and/or management and assisted doctors with physical exams. I also provided assistance with client services and some administrative tasks. In addition, I triaged emergencies, drew blood, and placed IV catheters. I made sure to maintain a clean, sterile work environment and organized treatment areas, exam rooms, and labs. Show less
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Country Club Animal Hospital
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United States
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Veterinary Services
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1 - 100 Employee
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Veterinary Technician
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Nov 2016 - Nov 2018
Observed the behavior and condition of animals, provided nursing care or emergency first aid to recovering or injured animals, restrained animals during exams or procedures, collected laboratory samples, such as blood, urine, or tissue, for testing, prepared animals and instruments for surgery, and administered medications, vaccines, and treatments prescribed by a veterinarian. Observed the behavior and condition of animals, provided nursing care or emergency first aid to recovering or injured animals, restrained animals during exams or procedures, collected laboratory samples, such as blood, urine, or tissue, for testing, prepared animals and instruments for surgery, and administered medications, vaccines, and treatments prescribed by a veterinarian.
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South Florida Wildlife Center
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United States
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Veterinary
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1 - 100 Employee
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Rotational Intern
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Sep 2016 - Nov 2016
I had the opportunity to work in various departments and gain hands-on experience in different areas of animal care. In the Animal Care Rotation, I learned about the challenges of animal care and husbandry, and performed tasks such as cleaning enclosures, preparing diets, and handling animals. I also assisted with routine care and physical therapy, and observed and recorded animal activity. In the Medical Rotation, I gained a basic understanding of medical problems encountered by the center and was introduced to various medical tests and procedures. I helped restrain animals, assisted with diagnostics and surgical set-up, and administered fluids and medications. I also assisted with data entry and helped technicians with other tasks. In the Outreach Rotation, I learned to communicate with the public regarding animal interactions, both emergency and non-emergency. I entered patients into the database, rode along with ambulance staff, and assisted in wildlife rescues. In the Rehabilitation/Release Rotation, I learned about the challenges and potential solutions for rehabilitation and release. I inspected and prepared habitats, observed and evaluated animals for release, and participated in enrichment programs. I also assisted with data entry and helped in releases, including filming events. Overall, my rotational internship at the South Florida Wildlife Center gave me valuable experience and insight into various areas of animal care and wildlife rehabilitation. Show less
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Elephant Nature Park
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Thailand
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Think Tanks
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1 - 100 Employee
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Veterinary Service Intern
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Jul 2016 - Aug 2016
During my veterinary service internship at the Elephant Nature Park in Thailand, I had the opportunity to work alongside the resident veterinarians and medical staff at the Elephant Clinic. My main responsibilities included assisting with medical treatments for elephants that were receiving special medical attention. This included administering medication and other treatments as directed by the vets. In addition to my clinical work, I also assisted with elephant diet preparations, collecting food from the plantations and ensuring that the elephants' dietary requirements were being met. Furthermore, I helped with any ongoing maintenance tasks around the park, such as cleaning enclosures and other areas where the elephants reside. Overall, my internship at the Elephant Nature Park allowed me to gain valuable hands-on experience in the field of veterinary medicine while also being immersed in the unique culture of Thailand. Show less
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Homestyle Dog Daycare & Boarding
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Miami/Fort Lauderdale Area
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Kennel Manager
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Apr 2015 - Jul 2016
As the Kennel Manager, I was responsible for overseeing the daily operations of the kennel department. This included training and supervising kennel staff to ensure that all tasks were completed accurately and efficiently. I also ensured that all filing systems were up to date and that clients were checked in and out in a timely manner. Maintaining the cleanliness of the facility was also a top priority, and I routinely checked that everything was in order. I was also responsible for keeping inventory of all kennel supplies and drafting the monthly schedule for the department. In addition to managing the kennel staff, I also interacted with clients and provided tours of the facility to potential clients. I ensured that any special instructions provided by the DVM or owners were being followed and kept detailed records of all client interactions, including processing customer accounts. My role as Kennel Manager required excellent communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining a high level of organization. Show less
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Giber Inc
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United States
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Construction
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1 - 100 Employee
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Office Manager
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Nov 2012 - Dec 2014
My responsibilities included overseeing and managing various administrative tasks to ensure the smooth and efficient operation of the office. This included preparing payroll and timesheets, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical and secretarial functions. In addition, I was responsible for organizing office operations and procedures, planning and implementing office systems, layout, and equipment procurement. These tasks required a high level of attention to detail, as well as strong organizational and communication skills to ensure that all tasks were completed accurately and in a timely manner. To achieve success in this role, I consistently prioritized tasks and made sure that all staff members were informed of any changes or updates to office policies or procedures. I also provided guidance and support to team members to ensure they were equipped with the necessary tools and knowledge to perform their duties effectively. Show less
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Education
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2019 - 2023
Penn Foster
Associate’s Degree, Veterinary Technology -
2023 - 2023
Western Governors University
Bachelor of Business Administration - BBA, Management -
Miami Dade College
Associate of Arts - AA
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