Experience

Taylor Street

• United States
• Real Estate
• 1 - 100 Employee

• Vice President, Client Relations

  • May 2021 - Present

• Assistant Vice President of Property Management

  • Oct 2019 - Jun 2021

• Senior Property Manager

  • Feb 2019 - Oct 2019

• Property & Leasing Manager

  • Jan 2018 - Feb 2019



HomeSmart International

• United States
• Real Estate
• 700 & Above Employee

• REALTOR®

  • Aug 2017 - Jan 2018



CityScape Residences

• Assistant Business Manager

  • Aug 2014 - Jun 2017

  • Facilitate rent and delinquency collections, accommodate resident requests, and coordinate resident functions.• Assist the Business Manager with compiling reports, resident feedback, and market research.• Complete accurate completion of month end accounting.• Effectively follow-up with prospective residents through online and telephone leads.



Hotel Palomar Phoenix a Kimpton Hotel

• Catering Administrative Assistant

  • May 2012 - Aug 2014

  • Supported the Catering Sales Team by managing work flow, directing calls to the proper market manager and providing support to Catering Sales Team and Conference Services.• Responsible for turning over definite Catering contracts and distributing to other departments, completing and/or distributing Banquet Event Orders and Group Resumes as needed.• Worked with Delphi merging contracts, resumes and recording activities.• Blocked function space and generate Banquet Event Orders for in-house events.



70 park avenue hotel, a Kimpton Hotel

• Catering Sales and Service Manager

  • May 2007 - Jun 2012

  • Manage day-to-day operation of the Catering Sales Department. • Proactively solicit and manage group/catering-related business opportunities.• Meet and exceed personal and team related revenue goals. • Ensure business is turned over properly and in a timely fashion for proper service delivery. • Prepare and submit accurate monthly catering PACE report. • Support the NY Sales team with the coordination of all group bookings from the signing of the contract through the final billing process.



The Muse Hotel, a Kimpton Hotel

• Sales Coordinator

  • Mar 2006 - May 2007

  • Supported and assisted five Sales Managers with daily administrative duties. • Interacted with guests, clients, and associates to ensure excellent guest service. • Received incoming calls, handled guest and associate requests, maintained various tracking and filing systems.• Opened lines of communication to achieve departmental goals. • Acted as the liaison between departments.



The Belvedere Hotel

• Ireland
• Hospitality
• 1 - 100 Employee

• Group Sales / Conference Room Manager

  • Apr 2005 - Mar 2006

  • Quoted rates to potential clients for group bookings and conference room blocks.• Prepared group contracts, followed-up for payment and rooming lists.• Prepared banquet event orders for catered meetings and events• Conducted site inspections with travel agents and potential guests.• Ensured department heads were aware of group arrivals and/or conference room bookings.

• Executive Administrative Assistant

  • Jul 2003 - Apr 2005

  • Assisted and supported General Manager in all hotel operations. • Prepared all Corporate and FIT contracts.• Conducted site inspections with travel agents and potential guests.• Handled all aspects of VIP reservations.• Ensured department heads were aware of arrivals, assisted all department heads and owners as needed.• Organized executive office supplies and equipment. • Assisted Reservations Department with booking reservations by phone, fax and E-mail.• Assisted Group Sales Department with preparing group contracts and quoting rates for potential groups. • Assisted Property Manager with quoting rates and availability for Conference Services.• Assisted Front Desk with checking in and out guest as needed.



Amsterdam Hospitality Group

• Reservations Agent / Assistant Group Coordinator

  • Sep 1997 - Jul 2003

  • Entered data for individual, wholesale and group bookings.• Reviewed daily arrivals lists and reservations. • Entered reports, maintained filing system, organized group contracts, followed-up for payment and rooming lists.• Corresponded with potential guest with inquiries pertaining to hotel description and amenities. • Assisted with customer complaints and special requests, providing general information and overall courteous service.