Jay Miles

Product Design Manager at Capterra
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US

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Jamie Zimmer

I am writing to wholeheartedly endorse Jay Miles for an Industrial Design position in any capacity. He would make an outstanding addition to any company. I first met Jay when he interviewed for Red Wing Shoe Companies summer design internship. Four months later when he left Red Wing Shoes to resume his education at the University of Wisconsin Stout, we had gained a real appreciation for his skills not only in design, but his creative thinking as well. Jay is a very skilled designer, quick learner, and very hardworking. Jay is also a very versatile designer and eager to push for new challenges. For example, during his summer internship we asked Jay to participate in the development of multiple Irish Setter hunting and Red Wing work footwear projects. He met with internal product directors and external vendors that helped shape the products look and use, as well as meeting with internal sales staff to get feedback about the potential retail impact of the products. I'm convinced Jay will be a great asset to any company that enlists his services. Sincerely, Jamie Zimmer Senior Design Manager Red Wing Shoe Company"

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Product Design Manager
      • Jun 2022 - Present

    • Senior Product Designer
      • Jul 2021 - Present

    • United States
    • Technology, Information and Media
    • 300 - 400 Employee
    • Lead Product Designer
      • Apr 2021 - Jul 2021

    • Senior Product Designer
      • Apr 2019 - Apr 2021

    • Product Designer
      • Aug 2018 - Mar 2019

    • United States
    • Newspaper Publishing
    • 1 - 100 Employee
    • User Experience Designer
      • Apr 2017 - Aug 2018

      Led design of core product features including Vote Scorecard Report, Public Law and US Code Alerts, Search and Document Page Keyword Highlighting. Designed and executed usability test plans to identify areas for improvement and provide recommendations for future design and development. competitive analysis, design studios, diagramming, high-fi prototyping, lo-fi prototyping, personas, sketching, specifications, task flows, usability testing, user research, wireframing Led design of core product features including Vote Scorecard Report, Public Law and US Code Alerts, Search and Document Page Keyword Highlighting. Designed and executed usability test plans to identify areas for improvement and provide recommendations for future design and development. competitive analysis, design studios, diagramming, high-fi prototyping, lo-fi prototyping, personas, sketching, specifications, task flows, usability testing, user research, wireframing

    • United States
    • Packaging and Containers Manufacturing
    • 700 & Above Employee
    • Graphic Designer
      • Aug 2014 - Jun 2016

      Frequently represented the design team during client meetings and served as a point of contact throughout projects. Balanced multiple stakeholders’ goals through collaborative design. Worked individually and as part of a cross-functional, distributed, and multi-company team. Met with internal teams to define and improve processes, which resulted in building new tools and products to support existing clients and win new business. Trained designers in Minnesota and California studios. concepting, contextual inquiry, diagramming, documentation, prototyping, sketching, task flows, technical writing, wireframing, writing and executing training plans

    • United States
    • Higher Education
    • 700 & Above Employee
    • Industrial Design Tutor
      • Sep 2012 - May 2013

      Assisted Industrial Design students in learning Solidworks, Rhino 3D, and Adobe Creative Suite applications through open-lab hours as well as larger demonstrations. Prepared and managed build files to be produced using the department's 3D printer. Assisted Industrial Design students in learning Solidworks, Rhino 3D, and Adobe Creative Suite applications through open-lab hours as well as larger demonstrations. Prepared and managed build files to be produced using the department's 3D printer.

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Industrial Design Intern
      • Jun 2012 - Aug 2012

      Contributed to the research, design, and development of numerous footwear projects under the Red Wing Shoe, Irish Setter, and Vasque brands. Produced comprehensive competitive analysis report for 3 projects, created sketches, renderings, and created specifications for first production prototypes. competitive analysis, trend research, concepting, prototyping, digital rendering, technical specifications, presentation building Contributed to the research, design, and development of numerous footwear projects under the Red Wing Shoe, Irish Setter, and Vasque brands. Produced comprehensive competitive analysis report for 3 projects, created sketches, renderings, and created specifications for first production prototypes. competitive analysis, trend research, concepting, prototyping, digital rendering, technical specifications, presentation building

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Industrial Design Intern
      • Mar 2012 - May 2012

      Generated and developed concepts for the kitchen, informed by ethnographic research, improving on the user-experience while considering manufacturing challenges. Prepared presentation sketches and prototypes for global design conference and contributed to several long-term projects. analysis of ethnographic research, concepting, prototyping, digital rendering, CAD modeling, presentation building Generated and developed concepts for the kitchen, informed by ethnographic research, improving on the user-experience while considering manufacturing challenges. Prepared presentation sketches and prototypes for global design conference and contributed to several long-term projects. analysis of ethnographic research, concepting, prototyping, digital rendering, CAD modeling, presentation building

    • Industrial Design Intern
      • May 2011 - Aug 2011

      Contributed to the design and development of numerous footwear projects under the Red Wing Shoe, Irish Setter, and Vasque brands. Interfaced with designers, project managers, members of the marketing team as well as the Senior VP of the Supply Chain at Red Wing Shoes. trend research, advanced technology research, concept sketching, digital rendering, building technical packages for manufacture, presentation building Contributed to the design and development of numerous footwear projects under the Red Wing Shoe, Irish Setter, and Vasque brands. Interfaced with designers, project managers, members of the marketing team as well as the Senior VP of the Supply Chain at Red Wing Shoes. trend research, advanced technology research, concept sketching, digital rendering, building technical packages for manufacture, presentation building

    • Denmark
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Freelance Industrial Designer
      • Feb 2011 - Apr 2011

      Collaborated within a team of six to develop innovative concepts for a lawn care product, improving upon its ease of use, ergonomics, and aesthetics while leveraging technology new to the Fiskars brand. Presented our work to the R&D department and VP at Fiskars. competitive analysis, concepting, design studios, market research, prototyping, sketching, model making, digital rendering, presentation building Collaborated within a team of six to develop innovative concepts for a lawn care product, improving upon its ease of use, ergonomics, and aesthetics while leveraging technology new to the Fiskars brand. Presented our work to the R&D department and VP at Fiskars. competitive analysis, concepting, design studios, market research, prototyping, sketching, model making, digital rendering, presentation building

    • United States
    • Food and Beverage Services
    • 100 - 200 Employee
    • Sponsored Designer
      • 2010 - 2010

      Delivered concepts improving on the aesthetics, usability, function and presence of Hatco’s heated food display cases. market research, user interviewing, ethnographic research, concept sketching, model making, digital rendering, CAD modeling, presentation building Delivered concepts improving on the aesthetics, usability, function and presence of Hatco’s heated food display cases. market research, user interviewing, ethnographic research, concept sketching, model making, digital rendering, CAD modeling, presentation building

Education

  • University of Maryland
    Master of Science - MS, Human Computer Interaction
    2019 - 2021
  • University of Wisconsin-Stout
    BFA, Industrial Design
    2008 - 2013

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