Experience

Smartly Video and Display

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Product Manager

  • Jun 2023 - Present



Cafe24 Philippines

• Product Manager

  • Oct 2021 - May 2023

  Manila, National Capital Region, Philippines 1. Successfully reduced the average duration it takes for users to book a meeting by 50% (from more than 6mins to less than 3mins). Supports all the 400+ daily meetings of the Cafe24 branches (KR, PH, JP, IN and more). 2. Successfully implemented a new hot desk reservation system for KR branch with overall desk utilization not exceeding 85% (maximum at 30%-40%). Integrated via Slackbot App and Web App. 3. Manage the operations and maintenance of 10+ extension apps including Google… Show more 1. Successfully reduced the average duration it takes for users to book a meeting by 50% (from more than 6mins to less than 3mins). Supports all the 400+ daily meetings of the Cafe24 branches (KR, PH, JP, IN and more). 2. Successfully implemented a new hot desk reservation system for KR branch with overall desk utilization not exceeding 85% (maximum at 30%-40%). Integrated via Slackbot App and Web App. 3. Manage the operations and maintenance of 10+ extension apps including Google Analytics, My Inquiry, FAQ Board, ReviewTalk Talk, Regular Board, FamilyMart Selector and more. Resolve 100% of the blocker and critical issues within SLA period of 4hours to 1day. Analyze voice of customers' tickets to create new improvements for the medium priority apps. Show less



DecideMe

• Project Manager

  • May 2017 - May 2021

  Philippines Project Manager/Product Owner for DecideMe Service, Reservation & Product (SRP) Apps I lead the development, marketing and sales team for our ecommerce mobile app (DecideMe SRP & Business). Coordinates with partner merchants, stakeholders and customers during operation. Manages API, CRM, AWS, Heroku, MongoDB, Github & Slack. Creates User Stories and Test Cases for the development/test. Promotes our brand using social media marketing guided by Facebook Pixel/Google Analytics. Improves B2B… Show more Project Manager/Product Owner for DecideMe Service, Reservation & Product (SRP) Apps I lead the development, marketing and sales team for our ecommerce mobile app (DecideMe SRP & Business). Coordinates with partner merchants, stakeholders and customers during operation. Manages API, CRM, AWS, Heroku, MongoDB, Github & Slack. Creates User Stories and Test Cases for the development/test. Promotes our brand using social media marketing guided by Facebook Pixel/Google Analytics. Improves B2B Sales Funnel using automations/emails/forms. Handles product roadmap together with software development team from India. Show less



TDVL & iHarvest+

• Co-Founder

  • Mar 2013 - Feb 2017

  NCR - National Capital Region, Philippines Co-Founder



Telenor

• Norway
• Telecommunications
• 700 & Above Employee

• Student Part-timer

  • Jun 2014 - Jan 2015

  NCR - National Capital Region, Philippines NRT RAN Technology (Manila)

• Intern

  • Apr 2014 - Jun 2014

  NCR - National Capital Region, Philippines NRT RAN Technology (Manila)