Experience

Collective Solution

• United States
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Contact Representative

  • Jun 2022 - Present

  Provide lock-out, fuel delivery, battery jump starts and tire change services. Sell and install car batteries ( Mobile Battery position only ). Provide tow and recovery services ( Tow Truck Driver position only ). Communicate with members effectively to keep them informed and to ensure their safety. Make sound decisions regarding the safe service of vehicles and to accommodate member needs. Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required. Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times. Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand. Show less



Omm IT Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Recruiter

  • Apr 2022 - Jul 2022

  - Recruiting, sourcing passive & active candidates, boolean search using Dice & Monster, linkdin Indeed, - Schedule screening call - Call passive candidates/ Email - Building pipelines for Hiring Managers & Primary Recruiters TALENT ACQUISITION for It companies (Research Analyst, Data Security Analyst, Automation Tester,Java Devloper, Cyber Security Anaylist Etc) - Recruiting, sourcing passive & active candidates, boolean search using Dice & Monster, linkdin Indeed, - Schedule screening call - Call passive candidates/ Email - Building pipelines for Hiring Managers & Primary Recruiters TALENT ACQUISITION for It companies (Research Analyst, Data Security Analyst, Automation Tester,Java Devloper, Cyber Security Anaylist Etc)



Afni Philippines Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Billing Specialist

  • Nov 2017 - Mar 2022

  Work closely with customers or company personnel to create invoices and check calculations on billing statements so there are no errors in payment procedures. The Billing Specialist will perform research billing review procedures on customer accounts. The position will be responsible for providing guidance and periodic training as needed to research coordinators with respect to the bill review process, invoicing requirements, and system support Work closely with customers or company personnel to create invoices and check calculations on billing statements so there are no errors in payment procedures. The Billing Specialist will perform research billing review procedures on customer accounts. The position will be responsible for providing guidance and periodic training as needed to research coordinators with respect to the bill review process, invoicing requirements, and system support


Convergys
• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Customer Service Representative

  • Oct 2015 - Apr 2017
• Customer Service Representative

  • May 2013 - Aug 2015