Jay Snipes, DBA
White House Leadership Development Program Fellow at White House Leadership Development Program- Claim this Profile
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Topline Score
Bio
Credentials
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PMI-ACP
Project Management InstituteJan, 2014- Nov, 2024 -
Project Management Professional (PMP)
PMIApr, 2009- Nov, 2024
Experience
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White House Leadership Development Program
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United States
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Government Administration
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1 - 100 Employee
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White House Leadership Development Program Fellow
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Oct 2021 - Present
➢Office of Federal Procurement Policy➢Develop a broad federal perspective on high-priority challenges by engaging directly with seniordecision-makers.➢ Implement solutions for government-wide issues that require complex interagency collaboration.➢ Strengthen long-term strategic planning to ensure delivery of tangible results.➢ Lead efforts to implement specific Administration initiatives such as Cross-Agency Priority (CAP)Goals. ➢Office of Federal Procurement Policy➢Develop a broad federal perspective on high-priority challenges by engaging directly with seniordecision-makers.➢ Implement solutions for government-wide issues that require complex interagency collaboration.➢ Strengthen long-term strategic planning to ensure delivery of tangible results.➢ Lead efforts to implement specific Administration initiatives such as Cross-Agency Priority (CAP)Goals.
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Bureau of the Fiscal Service
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Government Administration
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700 & Above Employee
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Director, Business Operations
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Oct 2018 - Present
Director of Fiscal Service's call center that receives over 10 million calls annually with over $360 million in collections to support DMS’ Cross-Servicing Program. We seek to reconcile all federal non-tax debts owed to the U.S. Government while providing a positive experience for our stakeholders. The UCC serves as the Federal government’s centralized collection center servicing over 50 Federal agencies and 600 programs that refer their delinquent debt portfolio to Treasury in compliance with the Debt Collection Improvement Act of 1996.
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Diversity, Equity, & Inclusion Chair at the Bureau of the Fiscal Service
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Oct 2020 - Oct 2021
Selected to lead and build a committee designed to create and implement the Bureau's DE&I strategic plan that supports a culture that fosters an equitable, safe, and inclusive workplace for all Bureau of the Fiscal Service employees. This committee exists to help achieve goals that will foster, train, and promote diversity awareness within Fiscal Service and externally in our communities. Focus areas include: Integrating Diversity and Inclusion into the organization’s strategy, workforce development, succession planning, and work mythologies, amongst other initiatives; Supporting the utilization of metrics for purposes of recruitment, hiring, retention, promotion, career development, and succession planning; Educating the workforce on Diversity and Inclusion; and focus on actualizing and institutionalizing additional meaningful conceptual frameworks; and Emphasizing the importance of Diversity and Inclusion throughout the organization. Hiring the workforce of the future Ensuring equitable growth opportunities Fostering a culture of inclusion
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Enterprise Portfolio/PMO Manager
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Nov 2015 - Oct 2018
Enterprise Portfolio/PMO ManagerAs the Enterprise Portfolio Program Manager for the Debt Management Services (DMS) $25M investment, I am responsible for budgeting & managing the three-year strategic plan process along with coordination between contracts, financial & fiscal agents, and internal resources. I am responsible for implementing IT, Accounting, Analytics, & debt collection operational activities. I direct and oversee the Program Management Office (PMO). Hired as the PMO manager to implement a fully functional Project Management Office (PMO) structure/model that established strategic change and a level of traceability and accountability for the overall strategic and tactical plan within the Debt Management Service (DMS). • Direct and oversee the Program Management Office (PMO) to ensure IT programs and projects meet organizational goals and objectives. • Develop and support a process for investment directors to create measures that evaluate performance; make recommendations for program improvement, and manage all resources in keeping with achieving DMS’ priorities and goals• Develop and implement PMO vision, Business processes, and Federal policies, and directs project management staff• Collaborate with the internal and external executives and directors to design, implement and execute successful programs• Responsible for creating an actional plan to manage the project portfolio and overall project budget to advance the Treasury's strategic goals and achieving the Debt Collection Improvement Act objectives.• Responsible for ensuring contract deliverables are met in accordance with the PWS/SOW• Established new focus on value and strategic alignment for Senior Executives. • Plan and implement enterprise level programs or projects while leading, managing and coordinating with internal and external stakeholders.• Manage & implement recommended policies related initiatives concerning government-wide receivables management and debt collection
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ProAssurance
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United States
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Insurance
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500 - 600 Employee
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Program Manager
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Jan 2014 - Oct 2015
$4.5B specialty writer of professional/products liability insurance for medical technology and life sciences companies with 700 employees across 24 North American locations. Program ManagerLead strategic direction and transition from outdated programs, processes and technologies to highly functional, streamlined and cost-effective solutions for mission critical corporate programs; guide organizational portfolio management, drive large-scale change management and legacy modernization projects that consistently exceed all revenue, profit, growth, compliance and service objectives. Apply extensive knowledge of cost management, benefit analysis, risk management, funding and estimation of resources to align programs and projects with the strategic roadmap; implement programs of significant impact, scope and complexity. Provide direction to enhance complex product/service offerings; lead within a Agile and tradition Project management environment to execute procurement and build synergistic opportunities. Optimize key functional areas and improve buy-in from executive and supporting staff; transformed change leadership from status quo deliverables focus to defined benefit focus.• Lead multiple corporate programs & projects in an Agile environment of significant business impact, scope and complexity while monitoring the status of projects and communicating project milestones to all stakeholders• Communicate program/project information to senior management• Responsible for managing program level milestones and dependencies • Responsible for managing program level issues and risks and ensuring resolution/mitigation • Responsible for coordination and completion of corporate projects by overseeing all aspects of the projects, setting deadlines, assigning responsibilities, and monitoring progress of projects• Responsible for managing internal and external resources needed for successful implementation • Support project governance process
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U.S. Department of the Treasury
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United States
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Government Administration
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700 & Above Employee
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Application Test Supervisor
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Jun 2013 - Jan 2014
Assumed bottom-line responsibility for all phases of the Software Test Life Cycle (STLC) within all Treasury Debt Management applications in Agile and traditional waterfall processes; managed eight (8) direct reports and oversaw development of test strategy, resource planning, workload management, process evaluation and issue resolution while elevating test efforts and production. Determined project scope, recommended development roadmap and timelines; managed multiple project plans for QA/SA/UA test deliverables and release cycles. Served as the main point of contact for day-to-day and long term strategic decisions, provided direction and allocated resources based on project demand. Built strong working relationships and established new strategic alliances; established coalitions with other lines of business and increased the number of applications and business areas supported by 60%.
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Program and Project Manager
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Feb 2008 - Jun 2013
Consolidated financial management and public debt departments deliver inter-agency administrative services and management with increased efficiency, transparency and accountability. Program/Project ManagerPromoted to strengthen coordination of analytical studies, projects, systems and implementation for substantive, government-wide debt management programs; anticipated and managed change effectively in rapidly evolving environments and ensured that roadmaps and outcomes aligned with all short and long term strategic plans. Worked with Senior Leadership across 15+ agencies and strengthened PMO within the organization. Defined tools and processes best suited to each project; moved between agile and waterfall approaches, managed procurement process, cost structures, suppliers and vendors. Initiated business process reengineering principles that delivered top-quality production releases for five (5) critical applications used to manage the government’s non-tax delinquent debt portfolio. Analyzed business intelligence, balanced competing priorities and delivered results; successfully implemented all projects on time, under budget and without any post-release quality issues. Devised strategy and developed improved solutions, systems and architectures; monitored key activities, timelines and resources requirements and provided timely executive and team reporting updates. nce
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IT Specialist
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Feb 2006 - Feb 2008
Managed and supported testing of five (5) concurrent treasury applications and programs using QA, SA, UA and 508 compliance methodologies; revitalized project management and coordinated updates, fixes and enhancements across six (6) nationwide offices. Trained users, applied SQL and report development acumen to improve deliverables and better meet reporting/performance needs of Senior Executives and Congress. • Supported priority projects as Acceptance test lead coordinating with offices nationwide to process software updates, fixes and enhancements through testing phases to ensure on-time delivery to clients• Developed and maintain test plans, standard operating procedures, and recurring reports • Managed security of Treasury’s Financial Management Service FedDebt testing environments by developing new processes that provides password security for training coordinators• Oversaw WebFOCUS report development and testing • Developed Adhoc WebFOCUS reports that have improved debt collection used for frequently used for senior/level executive updates and occasional congressional needs. • Planned and managed testing workloads for DMS project
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Education
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Walden University
Doctor's Degree, Business Administration and Management, Information Technology and Project Management -
2006 - 2008
Troy University
Master's degree, Business Administration and Management, General -
2001 - 2005
University of North Alabama
Bachelor of Business Administration (B.B.A.), Computer/Information Technology Administration and Management -
1996 - 2001
Opelika
High School, Honors
Community
