Experience

CIMB Singapore

• Singapore
• Banking
• 400 - 500 Employee

• Account Manager

  • Jul 2022 - Present

  Job Description: . Built and managed own portfolio while adding incremental growth . Built enduring banking relationships by upselling and cross-selling products . Provided efficient and quality banking services to corporate clients . Analyzed and evaluated customer’s cash requirements and customized banking products to suit their needs . Experienced in e-banking sales to drive transactions volume Job Description: . Built and managed own portfolio while adding incremental growth . Built enduring banking relationships by upselling and cross-selling products . Provided efficient and quality banking services to corporate clients . Analyzed and evaluated customer’s cash requirements and customized banking products to suit their needs . Experienced in e-banking sales to drive transactions volume



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Senior Relationship Manager (Business Banking)

  • Aug 2021 - Jul 2022

  . Built and managed own portfolio while adding incremental growth . Acquired new corporate clients via cold calling and various prospecting methods . Generated revenue and increased wallet share from existing and new-to-bank clients . Provided and maintained efficient and quality service standards . Built and managed own portfolio while adding incremental growth . Acquired new corporate clients via cold calling and various prospecting methods . Generated revenue and increased wallet share from existing and new-to-bank clients . Provided and maintained efficient and quality service standards



RHB Banking Group

• Malaysia
• Financial Services
• 700 & Above Employee

• Relationship Manager (Commercial Banking)

  • Jun 2019 - Aug 2021

  Job Description: • Handle relationship management and business development among the existing Commercial clients including deepening the relationships as well as cross-selling. • Acquire new company customers for commercial loans, deposits and trade finance products. • Increase facility ultilization rate in current corporate customers to enhance the Bank's share of wallet • Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies. • Perform credit review. • Client servicing. • Gather & feedback competitor banks' new products & services with Product team. Show less



CIMB

• Malaysia
• Financial Services
• 700 & Above Employee

• Relationship Manager (CASA Commercial Banking)

  • Oct 2017 - Jun 2019

  Job Description: . Built and managed own portfolio while adding incremental growth. Performed cold calling, email blasting and mailers to secure corporate customers. Acquired Mid-Tier new to bank corporate customers through networking and outdoor marketing activities. Built enduring banking relationships by upselling and cross-selling products. Provided efficient and quality banking services to corporate clients. Analyzed and evaluated customer’s cash requirements and customized banking products to suit their needs. Experienced in e-banking sales to drive transactions volume Show less

• Business Development Manager (CASA Commercial Banking)

  • Jul 2015 - Oct 2017

  Job Description: . Acquired new corporate clients via cold calling and various prospecting methods. Introduced and tailored combination of banking products to suit client’s needs. Generated revenue and increased wallet share from existing and new-to-bank clients. Provided and maintained efficient and quality service standards



DBS Bank

• Singapore
• Banking
• 700 & Above Employee

• Relationship Officer (Branch Banking)

  • Nov 2013 - Jul 2015

  Job Description: • Handle account opening for SME banking and Consumer banking customers • Assist in Customers' enquiries and ensure DBS' service delivery standards are met in achieving total customer satisfaction • Prospect and introduce customers to bank's products and services • Perform all banking activities in accordance to internal and external regulatory requirements • Ensure daily operations adhered to audit requirements and bank’s procedures • Assists branch manager in the smooth running of daily branch operations Show less



OCBC

• Singapore
• Banking
• 700 & Above Employee

• Business Banking Manager (CASA Acquisition)

  • Mar 2011 - Oct 2013

  Job Description: • Acquire new corporate accounts and introducing them to our Bank’s suite of relevant banking products and services • To generate revenue from existing and new relationships, resulting in an increase in our share of the wallet of the clients’ businesses • Responsible for servicing of clients’ day-to-day needs Job Description: • Acquire new corporate accounts and introducing them to our Bank’s suite of relevant banking products and services • To generate revenue from existing and new relationships, resulting in an increase in our share of the wallet of the clients’ businesses • Responsible for servicing of clients’ day-to-day needs



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• First Impression Officer (Branch Banking)

  • Jun 2010 - Feb 2011

  Job Description: ● Handling walk-in customers professionally by finding out their needs ● Directing them to appropriate team experts or service/sales ● Be required to respond to queries and facilitate resolution of problems while anticipating customers' needs ● Attending to customer’s transactional needs ● Have to achieve individual referral targets to maximise sales opportunities within the branch Assisting and Refer Personal Bankers to carry out their transactions ● Cross-selling of bank products to walk-in customers Show less



UOB

• Singapore
• Banking
• 700 & Above Employee

• Customer Service Officer

  • Mar 2008 - Jun 2010

  Job Description: ● Opening of personal and corporate account ● Batching on daily account opening forms ● Do a courtesy call back to customer after one week of account opening to check on whether customer have another problem using our electronic services ●Daily update on new account deposit acquisition ●Attending to customer’s transactional needs ●Introducing latest promotion products and new services to walk-in customers ● Attending to customer’s enquiries on the latest deposit promotion ● Garnering more deposits for the bank ● Assisting Personal Bankers to carry out their transactions ● Do Checking on all the teller transactions after branch end Show less