Experience

Eden Hotel Collection

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Hotel Group Operations Manager

  • Jan 2022 - Present

  Hotel Group Operations Manager, passionate about guest service, creative Food & Beverage, Health & Safety, Procurement and leading the hotel teams forward in Sustainability. Hotel Group Operations Manager, passionate about guest service, creative Food & Beverage, Health & Safety, Procurement and leading the hotel teams forward in Sustainability.



The Edgbaston Boutique Hotel & Cocktail Lounge

• Hospitality
• 1 - 100 Employee

• Hotel Group General Manager

  • Feb 2015 - Jan 2022

  Developing, leading and maintaining a new team, in a newly opened business to achieve local and national multi award winning recognition in food, beverage and rooms. Awarded Midlands General Manager of The Year 2019. Developing, leading and maintaining a new team, in a newly opened business to achieve local and national multi award winning recognition in food, beverage and rooms. Awarded Midlands General Manager of The Year 2019.



Solihull Tourism Forum

• Solihull

• Chairman

  • Jan 2007 - Sep 2017

  An original member (2007) to then take the lead role of Chair to continue with the development of a representative tourism body for the borough of Solihull. Co-ordinated and delivered a cohesive strategy which included a variety of venues, generating increased awareness of the borough's facilities locally and nationally. An original member (2007) to then take the lead role of Chair to continue with the development of a representative tourism body for the borough of Solihull. Co-ordinated and delivered a cohesive strategy which included a variety of venues, generating increased awareness of the borough's facilities locally and nationally.



Creative Locale

• United Kingdom
• Retail Art Supplies
• 1 - 100 Employee

• Ambassador

  • Jan 2013 - Dec 2016

  Assisting with the launch and operation of this very successful informal networking group, developing it from 8 small businesses to in excess of 400 small businesses, with circa 30 - 40 regularly meeting each month at Resorts World Birmingham, just by the NEC. Assisting with the launch and operation of this very successful informal networking group, developing it from 8 small businesses to in excess of 400 small businesses, with circa 30 - 40 regularly meeting each month at Resorts World Birmingham, just by the NEC.



Hampton Manor

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Hotel and Commercial Director

  • Jun 2011 - Dec 2014

  Instrumental in developing, supporting and leading a highly talented team to achieve 2 AA Rosettes October 2013 Peel's Restaurant and 5 Gold Stars 'Restaurant with Rooms' status and 3 AA Rosettes January 2015, recognition within The Michelin Guide and The Good Food Guide. Development of the marketing and sales structure, PR and social media strategy, significantly increasing profile, profit and visibility across all key market segments. Health & Safety and Personnel experience. Daily direction of the team and overseeing the operation.



The Town House Restaurant & Bar

• Solihull

• Joint Owner

  • Mar 2004 - Jul 2010

  Joint owner and co-founder of The Town House Restaurant & Bar with private dining AA Recognition within first year and featured in Michelin Guide Sales, marketing, events, PR, personnel and daily operation of the business Joint owner and co-founder of The Town House Restaurant & Bar with private dining AA Recognition within first year and featured in Michelin Guide Sales, marketing, events, PR, personnel and daily operation of the business



The Durham Ox Restaurant & Country Pub

• Claverdon Warwickshire

• Joint Owner

  • Jul 2004 - Sep 2008

  Joint owner AA Pick of The Pubs 2005 Sales, marketing, events, PR, personnel Joint owner AA Pick of The Pubs 2005 Sales, marketing, events, PR, personnel



Ramada Jarvis Hotels

• Hospitality
• 1 - 100 Employee

• Sales

  • Jan 1997 - Apr 1998

  Organisation of the sales office and implementing and executing sales strategy Organisation of the sales office and implementing and executing sales strategy



Holiday Inn

• Leicester, Daventry, Northampton United Kingdom

• Sales and Marketing Manager

  • Jun 1990 - Jan 1995

  Overall responsibility for the sales and marketing of 3 core brand properties covering all market segments Overall responsibility for the sales and marketing of 3 core brand properties covering all market segments



American Express

• Leicester, United Kingdom

• Business Consultant

  • Sep 1987 - Jun 1990

  Organising and delivering a first class travel experience for senior executives and high profile guests Organising and delivering a first class travel experience for senior executives and high profile guests