Jayna Butler
Server/Bartender at Hawthorne's New York Pizza and Bar- Claim this Profile
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Bio
Experience
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Hawthorne's New York Pizza and Bar
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United States
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Restaurants
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1 - 100 Employee
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Server/Bartender
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Jan 2019 - Present
I excelled from host to takeout to server to bartender faster than any other employee within the company. I am now a trainer, head server, and an expert with customer service skills. I assist coworkers, multi-task, and handle parties of 40+ customers. I use my sales expertise to sell specials, up-sell my tickets, and receive high tip percentages. I ensure all customers in the restaurant are given the highest quality service and experience. I excelled from host to takeout to server to bartender faster than any other employee within the company. I am now a trainer, head server, and an expert with customer service skills. I assist coworkers, multi-task, and handle parties of 40+ customers. I use my sales expertise to sell specials, up-sell my tickets, and receive high tip percentages. I ensure all customers in the restaurant are given the highest quality service and experience.
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University of North Carolina at Charlotte
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United States
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Higher Education
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700 & Above Employee
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Communication Consultant
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Aug 2021 - May 2022
My role was to assist students in enhancing their verbal and non-verbal communication skills. I was partnered with a professor to assist in class presentations, feedback, and meetings with students. I helped teach Health Leadership and Ethics as well as a course on Diversity, Equity, and Inclusion. I have had over 130 one on one student meetings and 30 group meetings. I facilitate discussion, answer questions, and help with projects. I gave out a survey at the end of the semester to receive feedback and 45 out of 45 students gave me 5 out of 5 starts on my approachability. Show less
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Education
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University of North Carolina at Charlotte
Health System Management, Communication and Media Studies