Experience

Citystate Savings Bank Inc (CSB)

• Banking
• 1 - 100 Employee

• Data Center Personnel/Technical Support

  • Sep 2021 - Present



Maximum Savings Bank Inc.

• Core Banking System Administrator

  • Nov 2018 - Nov 2019

  Systems Handled:Express-O System by Micro Banker Philippines – Web Based (Philippines)• Perform change management, 1st level support or coordinate problem resolution. User management access level, disaster recovery backup and fail over redundancy. • Perform User Management and ensure compliance of users with regards to database security policies and procedures. • Ensure that necessary procedures and supports are available during system change implementation. • Coordinate with internal and external support until problem is resolved. • Make analysis of recurring problem and recommends short/long term solutions in consultation with support vendors and other support specialists. • Analyze problem, perform problem resolution if system problem can be resolved based on SOP or assist in resolving problem following previously established procedures on similar past occurrences.• Responsible for performance, availability and scalability of the applications and maintains the functional interface to the Core banking system application infrastructure.• Perform EOD / SOD, Full and Minor Backup, Restoration in Production and UAT Server for Core Banking system.• Deploys and administers applications using Glassfish Software. (Express-O System)• Administer Database using PGAdmin Software. (Express-O System)• Administer Reports using TIBCO Jaspersoft. (Express-O System)• Assist in organizing meetings with all appropriate parties

• IT Support Specialist

  • Aug 2017 - Nov 2018

  • Mission Critical System Monitoring for Core Banking, ATM and POS Switches, and VISA transactions monitoring.• Create MIS Reports including Change Request and Advisory for Core Banking, Transmittal, Clearance & Acceptance, Problem Incident, Minutes of Meeting, Preventive Maintenance Inspection, Inventory and ATM Reports every end of shift.• Perform EOD / SOD, Full and Minor Backup, Restoration in Production and UAT Server for Core Banking system.• Maintain IT equipment (Laptops/Desktops/Notebooks, Printers, and Network Devices – switches/routers/access points).• In charge on roll-out installation, testing and implementation of bank’s software.• Assist/Coordinate with network controllers/carriers (Globe, PLDT and SMART) in all line problems.• Conduct simple trainings and guidance to end-users on proper use of IT Systems and facilities.• Perform maintenance and repairs for moderate PC hardware problems.• Perform other IT Administrative function such as hardware inventory, manual documentation of IT related processes and procedures.• Monitor back up procedures and perform occasional recoveries to ensure back up integrity• Conduct Support in systems testing like SIT and UAT for ATM and POS Terminals• Formulation/setup of test requirements: test plan, test scripts• Conducting Unit Testing, System Integration Testing and User Acceptance Testing• Mandated to ensure that Core banking, ATM / POS, networking and data service requirements are fully met on every branch (client) and subsidiaries 24 hours a day, 7 days a week• Knowledgeable in CARD Generation, Embossing, and PIN Mailer Generation• Assist in preparing reports and prepare analysis on test findings based on existing procedures and standards• Assist in ensuring the implementation and in performing corrective measures on the test cases.• Support in ensuring the availability of resources (manpower, test environment, etc.) for the conduct of testing