System Administrator

• Aug 2019 - Present

Systems Engineer

• Dec 2016 - Aug 2019

Identified and implemented projects to automate common administrative tasks, speeding up deployment of new servers and desktops, as well as deployment and standardization of software. Implemented and maintained server and desktop systems in a small to medium business environment including domestic and international remote employees. Deployed code and maintained infrastructure for client facing and internal applications based in Windows and Linux environments. Administered a multi domain Windows Server Active Directory infrastructure. Maintained security documentation pertaining to company policies for internal employees an external clients. Also performed daily security tasks to ensure network security and policy compliance. Show less

Temporary Data Analyst

• Oct 2016 - Nov 2016

Transformed customer data for entry into internal systems using MS Excel and VBA macros. Transformed customer data for entry into internal systems using MS Excel and VBA macros.

Windows Server Administrator

• Apr 2014 - Sep 2016

Managed physical and virtual Windows servers for a company with over 200 locations and over 40000 users. Supported servers used in manufacturing and factory floor data collection in addition to IT infrastructure servers (DC, DHCP, DNS, DFS, Printing) Responsible for troubleshooting issues including file permissions, application errors, network connection failures, email issues, and printer troubles. Worked in a largely virtualized enterprise environment that included MS Hyper-V and ESX VMware hosted servers. Utilized enterprise level backup solution to manage server backup and restore operations. Participated in projects including domain migrations from company acquisitions, user profile moves, and application deployments. Deployed applications to users in Windows Terminal Server and Citrix environments. Initiated and conducted effort to improve team's documentation by editing documents and giving teammates feedback on their documentation. Show less

Systems Administrator

• Oct 2009 - Apr 2014

Supported the IT needs of a wide variety of small to medium businesses. Those clients included medical practices (my team's primary responsibility), law firms, graphic design firms, and manufacturing companies. Coordinated with client technical contacts, administrative contacts, and end users to diagnose and correct network, software, and hardware issues. Excellent communication skills were essential to ensure that the client was updated and satisfied throughout project implementation or problem remediation. Configured, deployed, and maintained Windows based (Windows Server 2000, 2003, 2008, and 2012) and Linux based (CentOS, Ubuntu) servers. Configured and supported network devices including managed switches, firewalls (primarily Cisco and Sonicwall devices), network printers, and wireless access points. Engaged software vendors to assist in implementation, maintenance, and troubleshooting of business applications including EMR systems, billing applications, and accounting applications. Configured database servers for network and web applications based on MS SQL and MySQL. Performed basic database administration including query troubleshooting and performance optimization. Implemented and maintained web server technologies based on IIS and Apache including deployments of Wordpress, Drupal, and custom applications. Implemented automated monitoring software on client's servers, networks, and workstations. Set up alerts for server and application faults as well as some automated responses to those alerts. Scripted routine administration and deployment functions using primarily Powershell and VB scripts. Installed and deployed applications in Citrix and Windows Terminal Server. Installed and configured Citrix Xenapp servers for application and desktop deployment. Debugged web applications written in PHP and .net languages with the assistance of developers. Show less

Environmental Chemist

• Jan 2009 - Jul 2009

Tested soil, water, and air samples for a variety of analytes including explosives residues, ion concentration, and formaldehyde. Prepared and delivered reports for public sector and private sector clients. Performed analyses using HPLC, GC-ECD, ICP-MS, wet chemistry, and Ion Chromatography methods. Used Agilent Chemstation, Metrohm MagIC, and BTLIMS software suites to carry out analyses and catalog results. Developed in house Standard Operating Procedures based on EPA and NIOSH methods for HPLC and Ion Chromatography techniques. Collected and cataloged samples at client sites. Maintained computer systems responsible for instrument automation and data collection. Show less

Junior Chemist (contract)

• May 2008 - Dec 2008

Analyzed pharmaceutical preparations for active and inert ingredient concentrations by HPLC and GC-ECD, and wet chemistry methods. Used Waters Empower and Agilent Chemstation software suites to carry out these analyses. Maintained and calibrated instruments and equipment in accordance with GLP/GMP guidelines. Composed client deliverable reports of results. Conducted shelf life and stability studies of pharmaceutical preparations. Assisted with method development of Fluoride Determination by Combustion Analysis of powdered pharmaceutical preparation. Assisted with alternative compounding studies. Show less