Experience

IO Solutions Contact Center

• Canada
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Service Representative

  • Oct 2021 - Present

  -Unparalleled customer service. -Listen to customer, analyze their need provide tailored solution and offer adapted solution. -Promote appropriate products and services. -Taking appropriate action and reach set productivity target. -Unparalleled customer service. -Listen to customer, analyze their need provide tailored solution and offer adapted solution. -Promote appropriate products and services. -Taking appropriate action and reach set productivity target.



VARUN BEVERAGES LIMITED

• India
• Food and Beverage Services
• 700 & Above Employee

• Customer Executive

  • May 2019 - Aug 2021

  -Varun Beverages Ltd is PepsiCo's Franchisee bottler, world's second largest bottler. -Budgeting & proper control and maximum benefits from the market in terms of sales. -Increase penetration and sales of juice health conscious segment in Existing market. -Maximum utilization of market equipment with high return of sales in Gujarat Unit. -Varun Beverages Ltd is PepsiCo's Franchisee bottler, world's second largest bottler. -Budgeting & proper control and maximum benefits from the market in terms of sales. -Increase penetration and sales of juice health conscious segment in Existing market. -Maximum utilization of market equipment with high return of sales in Gujarat Unit.



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Customer Executive

  • Feb 2019 - Apr 2019

  -Managing sales and service -Handling team of 15 Salesmen -Customer service, introduction of new product, analysis of market trend and decide strategy to generate more sales. -Distributor and distribution management. -Stock & Replenishment -Managing sales and service -Handling team of 15 Salesmen -Customer service, introduction of new product, analysis of market trend and decide strategy to generate more sales. -Distributor and distribution management. -Stock & Replenishment



PepsiCo

• United States
• Food and Beverage Services
• 700 & Above Employee

• Summer Intern

  • Feb 2018 - May 2018

  As a summer intern I learned many things like leadership, distribution management, supply chain and many more. understand how data is important to increase revenue and sales. learned analytical part during summer internship in PepsiCo. I was managing sales team of 22 people - motivate and help them to solve market issues and analysed data for introduce new strategy and scheme's during internship. As a summer intern I learned many things like leadership, distribution management, supply chain and many more. understand how data is important to increase revenue and sales. learned analytical part during summer internship in PepsiCo. I was managing sales team of 22 people - motivate and help them to solve market issues and analysed data for introduce new strategy and scheme's during internship.