Deputy Manager

• Nov 2012 - Present

Senior Process Associated

• Mar 2010 - Oct 2012

Part of UK payroll project, aligned to Data, MI & System team. Worked on “SAP/BI – HR” Module and Share-Point 2007.Visited “United Kingdom” for knowledge transfer for scheduled and Ad-hoc reporting.Key result areas:-• Creating and maintaining reports in Excel & MS Access from SAP & BI as per requirement of client.• Generate, maintain, analyze & present daily/ weekly/ monthly Quality and Client Service reports & Standardize similar reports across clients, departments, and teams.• Design reporting formats to provide accurate information in a clear and concise manner.• Produce and support existing reports and processes & review of current reporting to analyze for time utilization, consistency, and accuracy.• Understand requirements, design formats, deploy formats, follow up with Business development Team, Client Services Department, and Quality team and validate data.• Ad Hoc data collection, analysis and reporting as required. (I. e. Data/ Field Formatting, Data Storage, and report Generation.) & undertake Trend Analysis of Data and Automation of reports.• Creating MIS/ Dashboard report and presenting it to the concerned Department.• Monthly Performance Status Reports to Senior Management.• Participated in weekly status and monthly review meeting.• Initially aligned with System process & worked on share point & MS Access for maintaining the client website & Database as per request. Achievements:- • Participated in TCS training programs, Root cause analysis, FMEA, SPS, and IQMS Training.• Awarded twice from Client as the best performer in reporting Team. • Created Knowledge Bank document for HR reports & successfully implemented RCA (Root Cause Analysis) process for reporting process.

Accountant & MIS executive

• Jun 2008 - Mar 2010

• Primary responsibility is to handle branch account and prepare the various reports.• Handling the Accounts.• Preparing daily, weekly & monthly MIS reports.• Coordinating with branches and provide live support.• Training to branches in regards to the application and accounts. • Ad-hoc reports for management as well as for the other departments. • Bank reconciliation, product & branch wise report & various reports prepare for finalization. Achievements:- Simplify the bank reconciliation process with the help of application team by doing automation.