Jaye Poole
Sport Administration Intern at St. Andrew's College- Claim this Profile
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Bio
Credentials
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Hootsuite Platform Certification
Hootsuite AcademyMar, 2023- Nov, 2024 -
Social Media Marketing Certification
Hootsuite AcademyMar, 2023- Nov, 2024 -
Emergency First Aid CPR/AED Level C
Canadian Red CrossJun, 2023- Nov, 2024 -
NCCP Manage a Sport Program
Coaches Association of Ontario
Experience
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St. Andrew's College
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Canada
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Public Relations and Communications Services
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100 - 200 Employee
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Sport Administration Intern
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Sep 2023 - Present
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Jays Care Foundation
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Site Administrator - RBI Summer Edition
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Jun 2023 - Aug 2023
- Health & Safety Lead for summer camp site of up to 50 staff and 200 youth (ages 6-14) - Ensured completion of all administrative duties such as participant/staff attendance, staff time sheets, inventory/supply management, and collection of receipts for account reconciliation - Utilized CampBrain software to manage participant registration, form submissions, attendance, and reports - Created Action Plans to address a wide range of possible emergency situations - Communicated with parents of participants through email, phone, text, and weekly newsletters to develop rapport and make program adjustments based on individual needs of participants - Performed First Aid for participant/staff injuries and gathered required information for incident reporting purposes - Liased with TDSB administrators/caretakers to ensure a cohesive relationship between summer school and RBI Summer Edition Show less
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TELUS Health | TELUS Santé
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Canada
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Health and Human Services
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700 & Above Employee
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Technical Customer Service Agent
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Jun 2018 - Jan 2022
- Provided technical software support and customer service excellence to over 4,000 pharmacies across Canada using Kroll Pharmacy Management Solution (PMS) - Piloted the implementation and integration of LiveChat support for PMS customers - Conducted training sessions to outline procedures and best practices for 8 additional LiveChat agents - Provided technical software support and customer service excellence to over 4,000 pharmacies across Canada using Kroll Pharmacy Management Solution (PMS) - Piloted the implementation and integration of LiveChat support for PMS customers - Conducted training sessions to outline procedures and best practices for 8 additional LiveChat agents
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Elections Ontario
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Canada
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Government Administration
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200 - 300 Employee
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Poll Clerk
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Jun 2018 - Jun 2018
- Assisted Deputy Returning Officer with processing of electors on Election Day - Verified elector identification and eligibility before issuing a ballot and providing instructions - Assisted Deputy Returning Officer with processing of electors on Election Day - Verified elector identification and eligibility before issuing a ballot and providing instructions
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Education
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Humber College
Advanced Diploma, Sport Management