Jaycie Tierney

Customer Experience Director at Antique Candle Co.
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Contact Information
us****@****om
(386) 825-5501
Location
West Lafayette, Indiana, United States, IN

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Experience

    • United States
    • Consumer Goods
    • 1 - 100 Employee
    • Customer Experience Director
      • Oct 2021 - Present

    • Senior Product Development Manager
      • May 2021 - Oct 2021

    • Product Development Manager
      • Oct 2020 - May 2021

      + Partner with company leaders to develop and execute new fragrances/products+ Research, collect data, and run analysis to ensure all existing and new product offerings meet quality and fulfillment standards, and align with company strategies and goals+ Collaborate with marketing team for community outreach regarding customer feedback/interest/demands+ Internally test new products and product materials+ Brainstorm new ways to increase sales and customer satisfaction+ Collaborate with operations teams to ensure the most efficient candle making process from all angles+ Create email campaigns to engage with candle testers and affiliates+ Manage affiliate marketing program+ Recruit new affiliates+Compose, edit, and publish all Antique Candle Co. blog posts Show less

    • Brand Manager
      • Jan 2019 - Oct 2020

      + Manage affiliate marketing program+ Scout new affiliates+ Manage 400+ wholesale accounts+ Scout new wholesale partners+ Collaborate with marketing team for retail and wholesale sales campaign planning/implementation; product launches; customer experience; brand image; etc.+ Write company blog; candle fragrance names/descriptions; email campaigns; etc.+ Copywriting and editing+ Occasional website development+ Customer service+ Special projects and product development Show less

    • Blogger & Key Holder
      • Aug 2017 - Jan 2019

      + Find new social media marketing strategies + Integrate market research into media content+ Create weekly marketing memos and monthly reports on growth and analysis+ Be a leader among the team and hold key to the studio+ Discuss business development and marketing campaigns with other team leaders+ Collaborate with new business opportunities such as wholesale leads, operations development, and seasonal projects

    • Creative Marketing Intern
      • May 2017 - Aug 2017

      + Maintain weekly blog posts and Pinterest account+ Schedule daily Pinterest posts+ Design graphics for the blog and Pinterest+ Research marketing strategies+ Review analytics+ Create marketing report and analysis+ Plan social media marketing strategy and blog posts for 6+ months in advance

    • Candle Maker
      • Nov 2016 - May 2017

      + Hand pour soy candles+ Ship goods to customers+ Write weekly blog posts

Education

  • Purdue University
    Bachelor of Arts - BA, Creative & Professional Writing
    2015 - 2018

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