Experience

MedVA

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Medical Virtual Assistant

  • Apr 2023 - Present

  -Perform administrative tasks such as Customer Engagement, Client Support, Appointment Setting, and other projects assigned by the client or business. -Engage with customers and provide support with a professional and courteous demeanor. -Set appointments and manage schedules for medical professionals. -Maintain accurate and up-to-date records of client information. -Respond to customer inquiries and resolve any issues promptly and effectively. -Ensure compliance with company policies and procedures. -Stay updated with industry regulations and standards relevant to the job. -Collaborate with other team members to ensure efficient and effective operations. -Maintain confidentiality and integrity of all client information. -Possess excellent communication, organization, and multitasking skills. -Perform other related duties as assigned by the client or business. Show less



Nativecamp Philippines

• English Second Language Teacher

  • Dec 2018 - Present

  Conducting activities and lessons based on ESL teaching methodologies.Maintain accurate and complete records of students' progress and development.Maximizing students' talk time through oral tests and presentations. Encouraging and engaging students to speak in English. Conducting activities and lessons based on ESL teaching methodologies.Maintain accurate and complete records of students' progress and development.Maximizing students' talk time through oral tests and presentations. Encouraging and engaging students to speak in English.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Advisor

  • Oct 2022 - Apr 2023

  As customer service advisor, my tasks include: - providing letters of approval to members requesting for consultations, lab procedures and in-patient admissions through inbound call, chats and email and making sure that it is within their insurance policy. -coordinate with clinics and facilities regarding members medical status As customer service advisor, my tasks include: - providing letters of approval to members requesting for consultations, lab procedures and in-patient admissions through inbound call, chats and email and making sure that it is within their insurance policy. -coordinate with clinics and facilities regarding members medical status



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Oct 2021 - Jun 2022

  • Effectively resolve complaints about telephone service, order follow ups and billing issues. • Treat customers with kindness, honesty and respect to retain their business. • Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers. • Effectively resolve complaints about telephone service, order follow ups and billing issues. • Treat customers with kindness, honesty and respect to retain their business. • Acquire thorough knowledge of the company's services and products to make a good first impression with potential customers.



Bounty Agro Ventures Inc.

• Philippines
• Consumer Goods
• 200 - 300 Employee

• Human Resources Assistant

  • Mar 2019 - May 2019

  -Creating job advertisements using Canva -Conducting interviews for applicants Screening of resumes -IQ and Personality Test administrations (under supervision) -Maintaining employee database -Creating job advertisements using Canva -Conducting interviews for applicants Screening of resumes -IQ and Personality Test administrations (under supervision) -Maintaining employee database



Xavier Center for Culture and the Arts

• Research Assistant and Student Assistant

  • Jun 2018 - Dec 2018

  -Organize workshops and seminars -Transcribe Audio and Video files for director’s dissertation -Update records, maintain filing systems -Cater walk-in and phone inquiries. -Organize workshops and seminars -Transcribe Audio and Video files for director’s dissertation -Update records, maintain filing systems -Cater walk-in and phone inquiries.