Experience

inFeedo

• United States
• Software Development
• 100 - 200 Employee

• Senior customer success manager

  • Apr 2023 - Present

• Key Account Manager

  • Apr 2022 - Mar 2023



Naukri.com

• Technology, Information and Internet
• 700 & Above Employee

• Manager - Key Accounts

  • Nov 2018 - May 2021

  • Handling a portfolio of key accounts comprising of some of the biggest brands across industries. • Ownership of customer life-cycle, right from client onboarding, training, usage tracking, reporting, relationship building to maximizing the Life Time Value of the customer. • Essentially responsible for implementation of comprehensive recruitment strategies around the sourcing mix, talent mapping activities, ATS, Employer branding and diversity initiatives in tandem with C level executives (CPO, CHRO, CEO) • Develop and pursue list of key accounts and create individual plan of action to penetrate into these accounts. • Acquiring group entities, approaching regional teams and upselling inventory to existing customers. • Cross selling by providing unique bundled offerings and ad sales on the platform Show less



Speaking Minds Knowledge Solutions Pvt Ltd

• India
• Events Services
• 1 - 100 Employee

• Business Development and Client Servicing

  • Oct 2017 - Oct 2018

  • Key account management • Manage start to end conversations and conversions of clients. • Brand Management for Speaking Minds at events and with clients. • Managing the entire event PnL internally as well as for the client. • Generating new leads and managing CRM. • Key account management • Manage start to end conversations and conversions of clients. • Brand Management for Speaking Minds at events and with clients. • Managing the entire event PnL internally as well as for the client. • Generating new leads and managing CRM.



Plan International

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Business Associate

  • Mar 2015 - Mar 2017

  • Managed entire campaigns single-handedly. • Maintaining entire client database. • Generating leads. • Converting leads and acquiring new clients. • Opening scope for new business opportunities for clients. • Managed entire campaigns single-handedly. • Maintaining entire client database. • Generating leads. • Converting leads and acquiring new clients. • Opening scope for new business opportunities for clients.