Experience

1st Financial Foundations

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Mortgage Adviser

  • Nov 2020 - Present

  Independent Mortgage Adviser

• Trainee Mortgage Adviser

  • Oct 2020 - Nov 2020



Celestra

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Projects

  • Aug 2019 - Oct 2020

  • Co-ordinating different aspects of the project, to ensure jobs are completed within the correct timescales, reducing any risk of project faiures • Working closely with clients to understand what there aims and objectives are, in order to deliver the project to them at a high standard ensuring high customer satisfaction is achieved • Ensuring the revenue on all of the jobs within the project are correct • Advanced use of Excel to keep track of all project activities and ensure all milestones are met • Problem solving and analytical skills Show less



Unidrugs Pharmacy

• Business Consultant

  • Oct 2018 - Jul 2019

  • Understanding the managers aims and objectives in order to implement the correct strategies to improve business functions • Regular meetings with the manager to show updates on progression within the business • Helped increase companies monthly turnover • Implemented systems to generate more customers and more business income • Understanding the managers aims and objectives in order to implement the correct strategies to improve business functions • Regular meetings with the manager to show updates on progression within the business • Helped increase companies monthly turnover • Implemented systems to generate more customers and more business income



Computacenter

• United Kingdom
• Information Technology & Services
• 700 & Above Employee

• IT Analyst

  • May 2018 - Oct 2018

  • Assisting Santander employees with any IT issues they may be experiencing, using remote desktop to view employee’s issues, and find a solution. • Working within SLA’s to meet deadlines, and ensure employees issues are resolved as quickly as possible • Helping other members of the team to resolve any tickets they are struggling with • Understand and deal with different employees issues on a day to day basis, and efficiently find a resolution to resolve their issue • Assisting Santander employees with any IT issues they may be experiencing, using remote desktop to view employee’s issues, and find a solution. • Working within SLA’s to meet deadlines, and ensure employees issues are resolved as quickly as possible • Helping other members of the team to resolve any tickets they are struggling with • Understand and deal with different employees issues on a day to day basis, and efficiently find a resolution to resolve their issue



American Creative Building Classes for Children

• Volunteer Staff

  • May 2016 - Jun 2016

  • Guided children in the creation of robotic cars functioning through complex co-ordinates. • Responsible for the care and wellbeing of the children • Individualising support so to encourage, stimulate and teach each child to cater their specific needs • This experience enhanced my ability to adapt my communication to the needs of different demographics as well as enabling me to apply my technological knowledge on a simplified scale • Guided children in the creation of robotic cars functioning through complex co-ordinates. • Responsible for the care and wellbeing of the children • Individualising support so to encourage, stimulate and teach each child to cater their specific needs • This experience enhanced my ability to adapt my communication to the needs of different demographics as well as enabling me to apply my technological knowledge on a simplified scale



Oxfam

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Volunteer Assistant

  • Jun 2014 - Jul 2015

  • Use of interpersonal skills at the service desk to assist customers with complaints, returns and purchases • Assessment of the quality and value of products to review pricing • Demonstration of flexibility and multi-tasking in order to complete a number of tasks in a time sensitive situation • Use of interpersonal skills at the service desk to assist customers with complaints, returns and purchases • Assessment of the quality and value of products to review pricing • Demonstration of flexibility and multi-tasking in order to complete a number of tasks in a time sensitive situation